Hey everyone, I could really use some advice because I’m honestly getting frustrated and don’t know what else to do.
I’m a non-EU citizen living in Germany. My visa-free stay was coming to an end, so I went to the Ausländerbehörde in Lauterbach because I wanted to stay in Germany legally, find a job, and get a proper residence permit that would allow me to work. At the time, I was also planning to move to Trier to live with my girlfriend.
I found a job opportunity with Amazon, and they were willing to provide me with a job description. I took that job description to the Ausländerbehörde in Lauterbach and showed it to the person responsible for my case. She told me she would forward it to the Agentur für Arbeit for approval.
After that, she asked for my Fiktionsbescheinigung and updated it with written authorization allowing me to work specifically for Amazon. My understanding was that I needed an actual employment contract to get my proper residence permit, but I couldn’t get the contract without moving forward with the job first.
So the idea was that, with this authorization on my Fiktionsbescheinigung, I could start working at Amazon, get my employment contract, and then proceed with getting my proper residence permit.
The authorization specifically mentions Amazon, the type of work I’m allowed to do, and the period during which I’m allowed to work. It also specifies that I can work directly for Amazon, not through another company or agency.
The only problem is that the authorization was handwritten, and honestly, it’s not the easiest thing to read. It’s understandable, but I’m not sure whether someone reviewing a picture of the document can clearly make out everything written on it.
I uploaded all the documents Amazon requested, including pictures of my documents and the additional work authorization. However, my documents were rejected, and I still don’t know exactly why.
I’ve tried contacting Amazon’s support by phone and email, but I keep getting the same answers. They tell me my documents are under review, but I haven’t received a clear explanation of what’s wrong.
I even went to the Amazon warehouse in person to ask for help. They told me the documents were under review, but also that they had been rejected. The people there looked at my documents and said everything seemed fine to them. They suggested that the problem might be that the work authorization written on my Fiktionsbescheinigung was unusual.
Now I’m really confused. The immigration officer responsible for my case specifically wrote that authorization on my document so I could work for Amazon. I didn’t write it myself or make any changes to it. It came directly from the Ausländerbehörde.
Since I’ve moved to Trier, I contacted the immigration office in Lauterbach again. They told me that because I’ve changed my registered address, the Ausländerbehörde in Trier is now responsible for my case.
I’ve been trying to reach the immigration office in Trier. I’ve called, sent emails, and even tried going there, but I haven’t received a proper answer yet. I understand they have a lot of applications to deal with, but I’m worried because I don’t want to lose this job opportunity while waiting.
What I don’t understand is this: if the immigration office has given me written authorization to work specifically for Amazon, why is Amazon rejecting my documents?
Is it because the authorization is handwritten? Does Amazon need a different document, even if the permission to work is already there? Or does the immigration office in Trier need to issue me a new Fiktionsbescheinigung or a separate confirmation?
Has anyone here been in a similar situation, especially with Amazon Germany? Did you manage to get your documents accepted? What did you do to resolve it?
I’d really appreciate any advice, especially from people who have dealt with the Ausländerbehörde and Amazon’s document verification process.
I’m not trying to get around any rules. I just want to work legally, get my employment contract, and sort out my residence permit. I’m trying to do everything correctly, but right now I feel like I’m stuck between Amazon and the immigration office.
Thanks in advance to anyone who can help.