Apologies for how long this maybe be. For context, I’m a style TL in an extremely high volume store. In fact, I am the ONLY specialty leader in the store because our other one quit with no notice and then our third one quit shortly after. (just in time for Q4! awesome!) I am literally DROWNING. Style breakout is stacked 10 feet high with palettes upon palettes of repacks, not to mention the 7 palettes of case packs. I had to complete 32 domestics end caps last week from the domestics transition, TONS of my style POGS have been unable to get done because my workload is just through the roof now, etc. My HR ETL’s only seasonal hires have been for fulfillment and front end as if I don’t tell her everyday that I need her to hire seasonal help for style lol.
3 months ago, it was announced that style no longer owns price change and it was given to GM. Previously, when we did own price change, it would be me and my ETL rushing around trying to make sure it got done because my SD refused to let my ETL designate a TM for price change (she didn’t wanna spend an extra 40 hours a week on a new TM just for price change lol) so instead, she’d dump the responsibility on me to make sure I did it and completed it by EOD Friday every week. After it was announced that it was no longer my problem, my ETL and I literally celebrated how much we were gonna be able to get done now since we wouldn’t have to dedicate our entire week to price change. It was made very clear that style has no responsibility to do any price changes (even the style ones, unless they needed support from call outs, etc) our GM team leads were told that it is now their responsibility to find a designated person to complete style price change every week. Of course, they never did. GM doesn’t give a fuck about it and continues to act as if it’s my responsibility to get it done every week and my SD does nothing about it.
I spoke to her about it multiple times, reminding her that my department is quite literally on fire and that price change is no longer styles responsibility. My ETL backs me up on this constantly because she is also just as confused, irritated, and overwhelmed as I am. The GM TL’s at my store don’t have NEARLY as much workload as I do and they sure as hell have a way bigger team than I do who they could easily delegate the task to. Because of this, price change has gone overdue for the last 3 weeks because I don’t have time to do it and the people on my team have limited availability which doesn’t allow them to complete a large percentage of price change every day. Not to mention, my ETL always tells me to prioritize literally everything else BEFORE price change (because once again, my department is on fire and i’m only one fucking person.) My SD comes up to me today and tells me that if price change goes overdue one more time, she’s writing me up. LOL okay. So now once again, I’m forced to ditch my department and let the shit-storm continue to pile while all of MY priorities get put on the back burner so I can complete 2,800+ price changes by Friday. I fucking hate my store and my SD, she has no idea how to run a fucking store and I might be the next leader to walk the fuck out and never come back. If you stayed to read all of this BS, thanks for listening. Felt good to get off my chest 🫠