r/TpLink • • 23h ago

TP-Link - Technical Support devices refuse 5ghz band

6 Upvotes

Hi, i recently replaced my asus routers with the Deco xe75 AXE5400 3 pack. when i set them up a month ago, all bands worked fine. the other day i noticed super slow speeds - turned out all my devices were either on the 2.4 or 6 GHz network. When i tried to force any device to 5ghz it would just refuse to connect. I have tried resetting the network / starting fresh and the problem still persists.

This occurs to EVERY device - devices i know support wifi 5 like 15 pro max or ps portal.

Even my pc refuses to use it and will use 6ghz instead. If i force it to 5 within the app, it refuses to connect at all.

It sucks because i am 8 days past the return window for amazon.

Any ideas on what could be occurring here? i really liked these devices over my asus network.

All of the xe75's are on 1.5.0 which to my knowledge is the newest firmware.


r/TpLink • • 16h ago

TP-Link - Technical Support Deco BE14000 Setup Issues

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2 Upvotes

I just purchased the Deco BE14000 and I’m in the initial process of setting up my router. During the setup process I can get through the part where it asks to setup your WiFi network. Right after that the status light goes red and I get the message shown in the screenshot.

I’ve rebooted the router multiple times. Reset it a number of times. I’ve went outside and restarted the fiber connection coming into my house.

There is an Ethernet cable that runs from the fiber line outside my house to a central panel inside. I can connect a laptop directly to the port in the central panel and I have internet access, so that doesn’t seem to be the problem.

I’ve tried multiple Ethernet cables between the panel and the router.

The app on my phone is the latest version.

Any idea on what to do? I’ve been stuck for 2 hours and my ISP’s service line won’t call me back.


r/TpLink • • 20h ago

TP-Link - General What network wiring should I do before the walls close up?

2 Upvotes

We’re moving back to my hometown at the end of the year and renovating the house. Some walls are still open, so I’m trying to sort out the wiring before they get closed up.

I’m looking at TP-Link Omada ceiling APs and Reolink PoE cameras and a doorbell. Haven’t bought anything yet. I plan to run the cables to one central spot, with Ethernet for the APs and outdoor cameras, plus ports in the office and by the TV. We might put a Linkdaze family calendar in the kitchen, so Wi-Fi coverage there matters too.

We’re not planning anything fancy. Just want a reliable setup that’s easy to expand later.
For anyone who’s done wiring during a renovation, what do you wish you’d run before the walls were closed?

Is it worth adding extra Ethernet ports or conduit? Anything I should know about the wiring location or PoE switch?


r/TpLink • • 27m ago

TP-Link - General Looking for wifi extender

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• Upvotes

Looking for wifi extender for family member that's easy to set up. Thx


r/TpLink • • 12h ago

TP-Link - Technical Support Using Roam 7 as NAS to save files

1 Upvotes

I'm considering buying a TP-Link Roam 7 BE3600. I want to use it to transfer videos from my phone to a solid state drive, so I can delete from the phone.

The only use cases I see for NAS is to have an solid state drive with movies to transfer to a laptop to watch. I want to go the other way. Has anyone tried that?


r/TpLink • • 16h ago

TP-Link - General Newbie Question, Orbi to BE36

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1 Upvotes

r/TpLink • • 19h ago

TP-Link - Technical Support Setting DNS Servers

1 Upvotes

I would like my Deco BE63, and all connected devices in the network, to use Quad9 for DNS queries. Which DNS Primary/Secondary setting do I need to change in the Deco app, the setting under Internet Connection -> IPV4 and 6, or the setting under Advanced -> DHCP? I’m confused on the difference between the two.


r/TpLink • • 20h ago

TP-Link - Technical Support TL-MR150 Stuck on booting up forever

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1 Upvotes

Hello, I recently bought a TL-MR150 4G LTE router. When I set it up for the first time and put a SIM card in it, even though the signal strength was at maximum I only got 0,25Mb/s. When I tried the same SIM card in my phone it got 30Mb/s in the exact same place, of course all at 4G only. Because of this I tried resetting the router using the button you have to push with a paperclip and then it got stuck and is now trying to turn on forever i.e. the power icon is stuck on flashing and nothing else happens. I tried unplugging it for longer periods of time and tried to reset it a couple more times without any effect. Is there any way to resolve this problem? Thank tou upfront.


r/TpLink • • 21h ago

TP-Link - Technical Support TP-Link RE550 bricked after official firmware update. Any fix?

1 Upvotes

Updated my RE550 (US V1.6) via the Tether app. Update succeeded but now it's completely unresponsive.

  • All LEDs stuck ON.
  • Power/Reset buttons don't work.
  • No Wi-Fi or Tether detection.
  • Ethernet detected but no response to ping.

Bought from Amazon US.

Anyone managed to recover one via TFTP or bootloader? Any suggestions appreciated!


r/TpLink • • 4h ago

TP-Link - Technical Support Random factory reset overnight

0 Upvotes

Hi all, I'm using Deco x50 since slighly over a year. Today morning I woke up to my network being completely down and when checked deco app everything is reset to factory settings: SSID and password, only main deco visible and configured in app. Any idea what could cause this?

EDIT: Whole setup includes 3x X50 with latest firmware.
At this moment "main" deco works and after few attempts I could set my SSID and password to previous one. Additional two won't pair in app even after being reset.


r/TpLink • • 6h ago

TP-Link - Technical Support How to Enable support for high WiFi wireless channels(above 100) on AC1750 range extender

0 Upvotes

My WiFi has wireless channel 161 which can’t be changed but the extender does not connect to the WiFi, how do i enable the support for higher channels, please guide me. Device: AC1750 RE450 latest firmware.


r/TpLink • • 18h ago

TP-Link - Technical Support Internet Location Help

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0 Upvotes

I purchased a 2nd hand TP-Link deco mesh system. I set it up and everything is working fine. The only issue is when we are connected to it the life360 app intermittently pings our location back to the sellers house. How do I change the geolocation of my router to be at my house.

When you look at the travel history in the app is says we traveled there in a straight line. It does this 3 or 4 times over night.

Model: TP-Link Deco X68 AX3600 (X3) Mesh Router


r/TpLink • • 22h ago

TP-Link - Technical Support TP Link Archer AX53

0 Upvotes

Does the archer ax53 support app blocking in homeshield?