r/smallbusiness • • 17m left

I built and scaled a business, lost everything, and I’m trying to figure out my next move. Looking for advice from experienced entrepreneurs.

• Upvotes

I’m posting this because I feel stuck, and I’d genuinely appreciate some perspective from people who have built successful businesses and created financial independence.
I’ve previously owned a company and successfully scaled it. I know what it takes to manage operations, solve problems, and grow a business. Unfortunately, I learned some very hard lessons along the way.
I didn’t come from money, and I didn’t have a financial safety net or an emergency fund behind the business. I invested my entire life savings into it because I believed in what I was building. When our equipment was essentially vandalized, the cost of repairs became so overwhelming that it ultimately put me out of business.
I lost the money I’d worked so hard to save, and rebuilding financially has been difficult. Looking back, I realize how important cash reserves, risk management, and protecting yourself against unexpected setbacks are. I learned those lessons the hard way.
Professionally, my background is primarily in operations, particularly dental practice management. I’ve also worked in commercial property management, and I’m currently working at a startup that is aiming to scale to $10 million within the next five years.
I want to build something meaningful again. I want to create real financial security for my family and eventually build wealth, but I feel like I’m at a crossroads. I have experience and ambition, but I’m struggling to identify the smartest path forward.
For those of you who have built substantial wealth or successfully scaled businesses:

If you were in my position, what would you focus on over the next three to five years?

Would you prioritize climbing the corporate ladder into executive operations, consulting, acquiring a business, or building another company?

How did you find mentors who genuinely helped you grow, both professionally and financially?

What do you wish someone had told you earlier in your entrepreneurial journey?

I’m not looking for a handout, an investment, or a get rich quick scheme. I’m looking for perspective from people who have been where I want to go and are willing to share what they’ve learned.

If you’ve experienced a major business setback and rebuilt your life afterward, I’d especially appreciate hearing your story.

I’m willing to learn, work hard, and take constructive criticism. I just want to make better decisions this time around.

Thank you to anyone willing to share their experience or advice.


r/smallbusiness • • 2m ago

AVOID AT ALL COSTS

• Upvotes

I have had numerous issues with 100 accountant. I should have learned my lesson when they gave me an advisor that had no idea what she was doing. I fired her and got another one. This issue is with bookkeeping. They wasted three months of my time with inadequate bookkeeping despite bringing it up numerous times. I have since hired someone to fix all the work and they are currently refusing to refund any of my $3,949 paid for this service. Didn't even respond to any of the issues I referenced in the timeline or respond when I gave them today as a deadline to return money.


r/smallbusiness • • 20m ago

For store owners who moved away from perpetual discounts, what specific change did the most heavy lifting for your full-price conversions?

• Upvotes

If your revenue spikes during sales and flatlines at full price, your product isn't too expensive, it has an unaddressed trust and friction problem. Slashing prices is a financial band-aid that offsets a buyer's perceived risk, and relying on it trains your audience to wait for the next markdown. To fix baseline conversions, strip away the perpetual sale aesthetic. Ditch the fake countdown timers and permanent strikethrough pricing that signal artificial retail value. Next, audit your support tickets to find the friction points your product pages ignore, whether that is exact dimensions, setup details, or use cases, and answer them directly before the fold. Anchor trust at the conversion point by placing delivery windows, clear return terms, and warranties beneath the checkout button rather than burying them in the footer. Finally, qualify your traffic: cold visitors bounced from generic social ads will rarely buy at MSRP, so direct them to dedicated landing pages that establish proof instead of letting them wander through a catalog.


r/smallbusiness • • 1h ago

Soap Idea

0 Upvotes

hi everyone! i’ve recently just started a soap business as a college student and I was just wondering if anyone had any advice on like what type of soap do people usualllllyyyy like to use/buy? - scented/unscented. any advice would be great!


r/smallbusiness • • 2h ago

Is there a vending machine for necessities? How many are actually out there and where?

3 Upvotes

Been working on a project. It's a smaller item that people would have to tendency to occasionally use kinda like some of the general merchandise at a gas station.

It popped in my mind to wonder if there are machines out there like soda machines except for general merchandise or necessities. I wonder what their item price points are and where the machines even are.... how many are even out there??? Know any names of those kind of machine and their stockers???

Thanks


r/smallbusiness • • 2h ago

How to find corporate orders?

9 Upvotes

I am an artist and I make custom art prints, wall decor, bookmarks, artworks, so I'm thinking on how can these things work with corporate orders? Usually corporate orders are a coffee cup, some hamper, etc. How can I get corporate orders with my artwork?


r/smallbusiness • • 3h ago

Paid $4,200 to 11 contractors last month?

1 Upvotes

I US-based QA outsourcing setup pays India and Philippines contractors a flat 150-400 bucks per project on NET15, n PayPal fees+forced conversion were taking 4-6% off each payout, while Wise’s rate shifted between day 1 and day 3. The real sht was that we paid from one USD account and let every conversion happen on the contractor’s end, opening a multi-currency acc w Unlimit let us hold INR and PHP and settle in their own currency, which cut the loss to under 1%, mostly the SWIFT fee - Stripe still handles client invoicing, so hear me out, u gotta check what currency you’re actually settling in before locking in a flat fee


r/smallbusiness • • 3h ago

Does the radio man with the cheap sign ever need marketing?

3 Upvotes

There is a man on my street who fixes radios in a room with a hand-painted sign and one bar stool for waiting, and the line at his door is longer than the line at the place with the neon. He has never run an ad that I know of. For a small shop with honest work, what is the least it still has to do to be found by people who do not walk past?


r/smallbusiness • • 3h ago

Where can i get packing essentials for e-commerce brand

3 Upvotes

Hi E-commerce owner of reddit.
I I am starting a small bracelet business on Online e-commerce in India. But I am getting a challenge that where can I get the packing essentials for my brand?

The main things I need are small corrugated boxes of 5×5×2 dimension , courier bag, small pouches, or small boxes for my bracelets etc.

If anyone can help me with that in getting them on affordable prices and great quality, please let me know. I will really appreciate your help, and this could be a good favour for us.


r/smallbusiness • • 3h ago

Made a UGC ad, how much should I charge for this? Open to offers too

2 Upvotes

Hey everyone, I recently made a UGC ad

I did the [script / filming / editing / captions] myself, and it took me around 60-90min

Video: https://www.reddit.com/r/UGC_forhire/s/AE72mKiqIC

I’m starting to turn this into a paid service and I’m not sure what a fair price is for a video like this. What would you charge, and what would you improve?

I can also make static ads and put videos and statics together in a package based on what a business needs. If you run a brand or know someone who needs this, I’m happy to talk about it in the comments.


r/smallbusiness • • 4h ago

Scammer alert ‼️‼️🚨🚨🚨🚨 Instagram - @houseofpalav

1 Upvotes

guys stay away from this is scamer or avoid any kind of purchase from him he is just a legit scammer from Kashmir

his name - ahsan sufi

ph no - +91 60064 11172

from Kashmir

report him please as much you can and I already the registered an FIR against him to my nearest police station

instagram - @houseofpalav


r/smallbusiness • • 5h ago

How did you find your first client in web development?

5 Upvotes

Hey everyone!
I’m trying to get my first paying client in the website development niche, but honestly, I’m struggling to figure out which approach actually works.
I’ve tried different methods, including posting on Reddit, responding to people looking for developers, and reaching out to potential clients, but so far I haven’t landed a single paying client.
I’d love to hear from people who have experience building websites for clients:
How did you find your very first client?
Where did you look: Reddit, Facebook groups, freelance platforms, cold outreach, local businesses, agencies, or somewhere else?
Did you actively search for clients, or did clients eventually come to you?
What worked best when you were starting with no reputation, reviews, or connections?
If you had to start from zero today, what would your strategy be?
I’m not looking for generic advice like “build a portfolio” or “keep trying.” I’m interested in real experiences and specific methods that actually helped you land paying clients.
Thanks in advance to everyone willing to share their story!


r/smallbusiness • • 9h ago

Hairstylists

3 Upvotes

What's the most expensive lesson you've learned as a business owner?


r/smallbusiness • • 10h ago

How is your customer service setting you apart from your competitors?

0 Upvotes

I work with a lot of small and medium businesses, and through our platform, we've built an ecosystem of over 10 k businesses across different industries and countries.

And one thing I've noticed is how much time businesses spend trying to find new customers... but I sometimes wonder if they put as much effort into keeping the ones they already have!

When you're a small business, you're often competing with companies that have much bigger budgets, larger teams and more resources. But customer service is that one area where I think smaller businesses can REALLY stand out.

And I'm not just talking about being polite or responding quickly. I'm talking about how you handle difficult questions, complaints, mistakes... or even customers who are just particularly demanding! It is also how you are proactively supporting them, bring solutions to their problems, and make their life easier.

Sometimes it's those little things that make someone want to continue doing business with you, or recommend you to someone else.

...for those of you running small businesses, is customer service something you've consciously worked on to differentiate yourself? And if so, what do you do differently?

I'd love to hear some real examples, especially from businesses competing with much larger companies!


r/smallbusiness • • 10h ago

Does AI Tools actually recommend my product? I just realized I have no idea, cant even track it manually

5 Upvotes

Have you ever actually checked whether AI tools like ChatGPT recommend your product when someone asks it for the best tool in your category? I just realized I have no idea whether I show up or not. Is there a free way to see this?

Even if I search it manually, I can't track whether the results are changing or not,

Could you recommend to track my saas appearence in AI tools free?


r/smallbusiness • • 10h ago

How to pay one off contractors most effectively? Everyone wants Venmo...

8 Upvotes

Hello all I run a small business that is mostly online but occasionally has in-person projects where I need to pay local contractors for expenses related to photo and video shoots. People I regularly work with, I set up as contractors in my payroll system to send bank transfers to, but for one off projects it gets a little complicated and I am looking for an easier way. Venmo is great, but the 2% fee is annoying and I'd like to avoid it if possible. Just curious what methods everyone else is using?


r/smallbusiness • • 10h ago

Starting a business advice

8 Upvotes

My dream has always been to start an online boutique I would say for the past 5-7 years but I am honestly scared to get judged for it. I live in a very small town and people talk. I’ve always been into fashion/style. I just want to say screw it and start. Where would I even begin??


r/smallbusiness • • 10h ago

Fed’s- Small Busns Credit Survey

0 Upvotes

i found that the survey is out at
fedsmallbusiness.org

The Feds 12 Fed Reserve banks organize this ea yr


r/smallbusiness • • 10h ago

Need feedback on a new service

2 Upvotes

Hi All! I've built a home maintenance app and wanted to get some real feedback to improve it. How would you recommend that I test?


r/smallbusiness • • 11h ago

Affordable Lawyer for a Pre-Launch SaaS Startup? (Wisconsin)

3 Upvotes

Anyone else struggle to find an affordable lawyer for their SaaS startup?

I’ve been working on my own personal finance budgeting app, and I’m finally down to the last two big things before launch: getting my Terms of Service, Privacy Policy, and Refund Policy reviewed by a lawyer, and getting cyber insurance that includes Tech E&O.

I’m based in Wisconsin, in case that makes a difference in terms of recommendations.

I haven’t put much effort into insurance shopping yet because I’ve hit a wall trying to find a reasonably priced lawyer.

I already have all three documents drafted. I’m not looking for someone to write everything from scratch, just review what I have, tell me if it’s legally sufficient, and suggest any changes or additional wording I need. I was hoping to spend a few hundred dollars at most, but I’ve had lawyers quote me over $1,000.

I understand legal work costs money, but that feels like a lot for a small, pre-launch solo business that hasn’t started generating revenue yet.

For anyone who’s been in a similar situation, how did you handle this? Did you find a solo attorney who charges by the hour, use a fixed-fee service, or go another route?

I’d especially appreciate recommendations for affordable options that still provide a proper legal review. I want to get this done right, but I also need to be realistic about startup costs.


r/smallbusiness • • 11h ago

Payment Processor

4 Upvotes

Hi everyone! Can anyone recommend a high-risk payment processor that supports purchases from both U.S. and European customers and offers fast onboarding?

We’re a U.S.-based ecommerce store that has been operating for four years. We sell at-home massage tools, such as neck massagers.

We previously used Kurvpay without any issues processing outside of U.S.. We’re currently with Maverick, but they have concerns about transactions from outside the U.S., so we’re looking for a processor that can support our international customers.

Any recommendations or firsthand experiences would be appreciated. Thanks!


r/smallbusiness • • 13h ago

Did getting a regular 9-5 serve as a wake up call for you to work on your business?

13 Upvotes

For personal context, I've wanted to build my online business for a few years now, but i've procrastinated and avoided the work out of fear, fear of responsibility and failure, put blunty. I've made money in the meantime through various gigs; car detailing, delivery driving, facebook marketplace selling, etc.

Now, i'm looking to get a w-2 job to get some real consistent income and impose some structure on my days, while aiming to work on the business in my off hours. Working this job will serve as a punch to my ego knowing where I intended to be years prior and knowing how I could be making better use of my time.

For those who were not putting enough effort into your business, and then later got a regular 9-5 or 40 hour work week job, did this regular job change your perspective or work ethic towards your business? Did the 9-5 serve as a wake up call? Or did nothing change at all, or worsen?


r/smallbusiness • • 13h ago

Help! It's nearing the end of the year and I'm getting nervous again that I'll lose a bunch of accounts!!

1 Upvotes

Whether it's due to my current contacts leaving their positions, or just to an initiative on behalf of the customer to try to cut costs, or anything else, I usually get nervous when it comes to the end of the year.

Now, I was considering starting to lock my customers into contracts. It's very common in the lab supply world to do this, but my business coach told me that it's more effective and pleasant for both me and the customer too: offering them a loyalty rewards points system instead of locking them into contracts. I have that running right now, but I'm still getting nervous.

Anyone else deal with these feelings? How do you work through them or make yourself strong enough so that you stop having these year-end worries anymore?


r/smallbusiness • • 14h ago

Small construction business owner in California facing a huge workers' comp bill. Anyone been through this?

32 Upvotes

​

Hey everyone, I'm a small construction business owner in California. I run an S-Corp, and I've been dealing with a pretty stressful workers' comp situation.

Long story short, my insurance company is saying I could owe over $20k in additional premiums. The audit hasn't been fully completed yet, so I'm not even sure if that's the final amount.

I'm still fairly new to running a business, and I'll admit I didn't fully understand how workers' comp reporting, payroll, and audits worked. I'm trying to get everything straightened out now, but this whole situation has me pretty overwhelmed.

The business isn't exactly sitting on a bunch of cash, and there's no way I could afford to pay something like that all at once.

I'm wondering if anyone here has gone through something similar.

- Were you able to get your audit amount reduced after providing documentation?

- Do insurance companies usually offer payment plans for large balances?

- Since I'm an S-Corp, could they come after me personally if the business can't pay?

- What actually happens if you can't pay the bill?

- Would I still be able to get workers' comp through another company?

- Is this something I should be talking to a CPA, insurance specialist, or attorney about?

I've even considered just closing the business because of how stressful this has gotten, but I don't want to make a decision without understanding my options.

I'm not trying to get out of paying what I legitimately owe. I just want to make sure the amount is correct and figure out the best way to handle it.

Would appreciate any advice, especially from other California contractors or business owners who've dealt with workers' comp audits.

Thanks!


r/smallbusiness • • 14h ago

Buying a business through SBA and can’t contact SBA banker

2 Upvotes

We’re currently buying a business through SBA. We haven’t heard from our banker in 2 months. Is there a way to switch to a different bank without starting completely over?? I’m so frustrated with this man. We’ve contacted him and his supervisor and no one gets back to us.