Background
I have ~8 years experience as a product manager in tech. It isn't my ideal industry anymore (I'd actually like to go for gov't or a utility in a tech or operational focused role), but given the nature of the economy, changing industry and roles at once is ineffective.
I got laid off earlier this year, and since then I've been doing a variety things to pay the bills - everything from private consulting to dog walking to Instacart/DoorDashing. I've also been doing some admin work for my wife's business.
I'm a generalist and have a pretty broad understanding of different domains in SaaS and e-commerce. The reason for the shift, if it's at all relevant to this thread, is because I simply enjoy (and am better) at the operational aspects than the visionary parts of product development.
On my resume - I haven't had it reviewed yet. Yes, I did use AI to help with phrasing, but made some adjustments after the output (flow was I wrote --> asked AI to review and improve --> reviewed and modified on my own)
Goals
I'm looking to pivot into a product operations or program management role, and am specifically applying for fully remote or hybrid roles in the San Francisco Bay Area - not willing to relocate. Also, no visa issues as I'm a US citizen.
Challenges
I've applied for a few positions in product operations, program management, and strategy & ops. I've gotten 2 interviews in strategy & ops over the past 7 months, but never made it past the panel. I wasn't targeting the S&O roles specifically - it was just one of those "sounds interesting, I'll just throw my resume in).
The challenges I'm facing and would love feedback/guidance on are:
- How do I frame my resume from my product management background to a product operations / program management role, and what do I need to change about my content?
- How do I write an effective summary that a) conveys the career change and b) how my experience can be valuable?
- Guidance on the competencies and tools section, and how I can make it appear less spammy. My intent is to highlight the skillset I have that are relevant to the job, but also assume it's used by the ATS to match fit.
- How do I get recruiters to not write me off when they see 0 product operations experience, but years of product management?
- Note: The most recent 2 Sr. PM roles are at the same company.