We have a manager at our store that is on his phone during a significant portion of his shift. Walk in the back? Texting. Go in the walk-in? Texting. In his office? Texting. At the cheese case? Texting. I watch this man straight staring at his phone as he’s crossing the floor. You can see enough of the phone that it’s definitely texting and not Publix Pro. He also does pretty pointless busywork to enable this texting habit, such as writing what item is in a box even though they’re all labeled. I have people in other departments also noticing it due to how little he even tries to hide it.
Also, he’s friends with a manager at another store and her daughter works in our department. She got full-time after a few months and has barely been with Publix a year, just turned 20, acts like she runs the department, and follows this manager around like a puppy and gets blatant favorable treatment. She is very open about how much her and the manager in question text each other. 4 open shifts and a close that leads into a day off. We have much more senior full-timers who frequently get 2-4 closes a week and others who routinely get a close followed by a mid followed by an open. We have part-time college kids who have worked there a few months getting better schedules than the full-timers.
Most of the department has complained about it, but this (assistant) manager has been best friends with the department manager for something like 10 or 15 years so nothing gets done.
Training for full-timers seeking management is being held up until this girl is ready to receive her training. Morale is terrible. We just had 3 people quit, several others just do the minimum to get by, and a few others are looking to transfer. We just got 2 transfers in and one of them is already looking for the door. Everyone in the department feels this way, yet it persists. We are tired of having to pick up so much slack.
Is this something I should talk to someone about or is my department cooked? Advice is appreciated!