Got the Duo on launch day, returned today to get the 18 Pro Max instead. Coming from the 16 Pro Max.

What I liked about the Duo:

• The inner screen is fantastic. I didn't mind the matte screen / subpar colors because the size is unbeatable. Considered getting the new iPad Mini but the footprint of the Duo when folded is unbeaten

• Multimedia: YouTube, Netflix, Delta are obviously very good.

• Getting work done: I traveled a lot in the five days I kept the phone and managed to get work done (Slack, email, remote coding tools) in Uber and flights, something that's unimaginable with the bar-style iPhones

• Battery life: Even with heavy use of the inside screen, I still had ~10% left at the end of the day

• Very, very premium feel. Coming from the iPhone 16 Pros, I'm not a fan of the new aluminum on the 18 Pros, but a huge fan of the Air and Duo's material. Star white is a fantastic looking phone

What I didn't like about the Duo:

• The outer screen is horrid. Even the optimized apps like first party apps, there's so little screen that it just frustrates you more.

• Thickness. I could wield the Pro Max's fine but because of Duo's thickness when closed, I had a bad time reaching to swipe down the notification center. Surprisingly I could wield it fine when it was unfolded

• Touch ID is fine but Face ID is unmatched, simply because there's a lot of ways to hold your phone and you have to max out the five finger limit on Touch ID to get it to unlock for all of the ways you might hold your phone

• I missed the action button more than I realized

• Unpolished experience: It was a pretty buggy experience, for iOS, first party apps and third party apps. It sometimes wouldn't play the folding animation, bad orientation. Instagram and YouTube was still really buggy for me; Instagram for instance would just have reels be blurred out on certain sections when playing with the inner screen. This was the primary reason why I returned the phone. I know it's not Apple's fault for third party apps being unoptimized/buggy, but I'm not willing to pay $2k+ for that experience.

• I don't know why it can't just have the iPad version of apps

Anecdotally, the Apple Store employee said that I was the first person return the Duo, so keep in mind I might be a minority. Maybe I'll pick it up next year. I think if you game a lot and use the inner screen a lot, I can see why it'd be a great phone for you. Unfortunately, I don't mind phones being boring so I just returned it for the 18 Pro max.

My phone showed my microphone was on and then this screen popped up. What is this?

I love Apple and iPhones, but ever since the 13 series I have had eyestrain with iPhones. I read that Apple has used global PWM since the 13 series. PWM is a flickering method used to control display brightness and it causes severe eyestrain in a growing number of people daily, there are multiple subreddits about screen issues causing eyestrain like r/PWM_sensitive etc. I tried the Duo in the Apple Store and it felt much more comfortable than any iPhone I have used in a while. The only iPhone I can use long term is the 12 Pro Max and I have to adjust multiple settings to make that work. The Duo apparently uses the M16 OLED display panel by Samsung and it does use PWM, but it’s more comfortable like the Samsung Galaxy S25 display.

Whatever Apple is doing to improve screen comfort, please keep doing. I plan on buying a Duo when they become more available.

EDIT: I learned that there are panel differences; however, I still think there is a little more to it. I actually don't mind this cooler tone, but I do mind the lack of vibrancy on the white color. Although, turning off auto-brightness seems to remove some soft-cap on the brightness and makes it more brighter. Going forward, I'll be doing just that. Thanks everyone.

I just finished setting up and restoring a back up on my new iPhone 18 Pro, and I feel like something is off. Earlier when going through the set-up process, the white had a pinkish tone to it, so I thought that maybe my screen protector is effecting my display. However, I wanted to test to see if I'm imagining things or not, so I compared my iPhone 18 Pro versus my iPhone 15 Pro - max brightness, true tone off, and night shift off. Note that the 18 Pro has a Spigen screen protector and the 15 Pro has a Torras screen protector.

The photo on the left is the iPhone 18 Pro and on the right is the iPhone 15 Pro. Although, please note that the photos don't really do it justice. I loaded up a full screen color website on both my devices and immediately you could tell that the 18 Pro seemed darker toned than the 15 Pro. I dug a little deeper and found that by toggling off auto-brightness on the 18 Pro, the white got much brighter. Is this intentional? I never had this problem on my 15 Pro and I always used auto brightness on the 15 Pro. However, it seems like going forward I'll have to disable the option on my 18 Pro.

I had been running from a pillar to post, making changes in the Language, installing and uninstalling Outlook and resetting settings and nothing worked right after iOS 27 update but looks like today Writing Tools came back along with iOS 27.2

Got my daughters new phone set up and working. We can’t erase the old one as the camera is broken and Face ID disabled.

Should I smash it or is there way to factory reset without working Face ID?

İ have an iPhone 14 and its rear camera is not working on the camera app but when i try to use it on my Steam guard qr code thing it perfectly works how do i solve this also my flash light is not working

I believe, starting with iOS 26 (now on iOS 27.2), automatic insertion of punctuation, such as commas, and question marks, occurs even with smart punctuation (Settings > General > Keyboards > Smart Punctuation) turned off. How do I eliminate this random automatic insertion of punctuation marks?

Has anybody encountered this? It’s a 2023 iPhone Pro Max

Notice the bottom is still bright. I have Apple Care+

Hoping that they cover this. I’m in a busy city though, and I can’t get an appointment until next week.

The phone was never dropped or water damaged and it’s in a case with a screen protector so I have no idea how it happened.

I have only used AppleCare once to replace my battery in April of this year.

Hi all, got AppleCare One Family weeks ago, and it automatically added to my old phone (15 Plus) with no issues. Not even a remote diagnostic, nothing. Fast forward to last night, phone flies off my motorcycle mount. Screen is cracked in the top corner, and the frame is banged up.

I tried to order an express replacement but it wouldn’t process, so I called Apple Support who advised me that the phone requires “additional screening.” What does this mean? I told them that the phone obviously won’t pass a physical inspection as it’s broken, that’s why I’m trying to get a replacement under the AppleCare plan that’s covering my phone.

What’s the course of action here? I’m taking it to a store in the next few days, but surely this isn’t normal?

I just upgraded from a 14 to a 17 but my messages are stuck in 2023 and it says that it’s done syncing. I’ve tried turning my iMessages on and off and such, maybe I’m doing some of it wrong but idk

I have an iPhone SE (2020 version?) and was wondering if the iPhone 6/7/8 plus phone cases are the same size as the iPhone SE cases.

has anyone else been experiencing their phone’s camera app having the most screen time without using it?? idk what’s going on. i haven’t opened my camera app once today or taken a photo.

So last week I dropped my 16 pro max, and then I noticed the auto focus being weird and glitchy and messing up, so I told apple support and they let me do express replacement. I also hear rattling when shaking my phone.

The express replacement just came, and the camera does the same thing, and has the same rattle, just not as loud.

So I guess it doesn't have any damage. I really thought it was damaged though. They have a hold on my credit card for little under $2000. Does this mean they will see no damage and pay me the full price??

I'm really stressing about this. I really thought it was damaged. I told apple support the symptoms, and they let me do express replacement.

Tried it out turned off a few days ago, didn’t like it off but now it’s gone ?

if I link accounts (such as gmail, etc) to chatgpt (in the chatGPT app), do they in turn link to siri if I enable chatgpt on siri?

I’ve just noticed this last night, as I am ALWAYS listening to music, I opened instagram and it paused. I’ve noticed that if you open instagram without already having been on it, it pauses it, but if you already have instagram opened and go back to it later it doesn’t pause it. Anyone know how to stop it?

Out of the blue my ip13 went black and the remaining light it shown on the pic. It didn’t fall or something as it’s only my house phone. Please help.

Just wondering if there is a way to create a shortcut for toggling ‘hide caller ID’ on/off in the drop down menu from the Home Screen? I’ll often make work related calls on my phone and it would be nice to not have to embark on a long journey through the settings / apps / phone / show caller ID, before and after ever work related call.

Im assuming there is a shortcut for this and I’m just being dumb not being able to find it?

Hi! I just got an iPhone from the Apple Store today. I mistakenly used a different credit card than I wanted out of habit. I wanted to know if there will be any issue going back to the store to “return/repurchase” the iPhone with a different card. No trade in credit was applied. I’ve already opened and set up the phone. Thanks for your help!

Edit: sorry I did ask support and they said I would need to return the phone but buy a different unit because the opened phone is no longer sellable? So I’m hoping someone may have more experience or insight with something like this!

OK, so after 16 years of being an Android user, I finally joined the dark side and got an 18 Pro. So far I love it, but while I was messing around with the main screen or widget screen or whatever the first home screen is called, I got a pop-up asking if I wanted to turn on Screen Time and Website Activity. I thought, "Sure, why not?" and clicked "Turn On". For some reason that made the phone decide that I'm a child and changed a bunch of my settings. I couldn't even open Google until I set a Screen Time PIN. I finally got it turned off, but it seems like, while one click changed everything, I'm having to undo all the changes one at a time. Does anyone have a list of what all Screen Time messed with so I can unscrew it? Thanks!