Got the Duo on launch day, returned today to get the 18 Pro Max instead. Coming from the 16 Pro Max.

What I liked about the Duo:

• The inner screen is fantastic. I didn't mind the matte screen / subpar colors because the size is unbeatable. Considered getting the new iPad Mini but the footprint of the Duo when folded is unbeaten

• Multimedia: YouTube, Netflix, Delta are obviously very good.

• Getting work done: I traveled a lot in the five days I kept the phone and managed to get work done (Slack, email, remote coding tools) in Uber and flights, something that's unimaginable with the bar-style iPhones

• Battery life: Even with heavy use of the inside screen, I still had ~10% left at the end of the day

• Very, very premium feel. Coming from the iPhone 16 Pros, I'm not a fan of the new aluminum on the 18 Pros, but a huge fan of the Air and Duo's material. Star white is a fantastic looking phone

What I didn't like about the Duo:

• The outer screen is horrid. Even the optimized apps like first party apps, there's so little screen that it just frustrates you more.

• Thickness. I could wield the Pro Max's fine but because of Duo's thickness when closed, I had a bad time reaching to swipe down the notification center. Surprisingly I could wield it fine when it was unfolded

• Touch ID is fine but Face ID is unmatched, simply because there's a lot of ways to hold your phone and you have to max out the five finger limit on Touch ID to get it to unlock for all of the ways you might hold your phone

• I missed the action button more than I realized

• Unpolished experience: It was a pretty buggy experience, for iOS, first party apps and third party apps. It sometimes wouldn't play the folding animation, bad orientation. Instagram and YouTube was still really buggy for me; Instagram for instance would just have reels be blurred out on certain sections when playing with the inner screen. This was the primary reason why I returned the phone. I know it's not Apple's fault for third party apps being unoptimized/buggy, but I'm not willing to pay $2k+ for that experience.

• I don't know why it can't just have the iPad version of apps

Anecdotally, the Apple Store employee said that I was the first person return the Duo, so keep in mind I might be a minority. Maybe I'll pick it up next year. I think if you game a lot and use the inner screen a lot, I can see why it'd be a great phone for you. Unfortunately, I don't mind phones being boring so I just returned it for the 18 Pro max.

My phone showed my microphone was on and then this screen popped up. What is this?

I love Apple and iPhones, but ever since the 13 series I have had eyestrain with iPhones. I read that Apple has used global PWM since the 13 series. PWM is a flickering method used to control display brightness and it causes severe eyestrain in a growing number of people daily, there are multiple subreddits about screen issues causing eyestrain like r/PWM_sensitive etc. I tried the Duo in the Apple Store and it felt much more comfortable than any iPhone I have used in a while. The only iPhone I can use long term is the 12 Pro Max and I have to adjust multiple settings to make that work. The Duo apparently uses the M16 OLED display panel by Samsung and it does use PWM, but it’s more comfortable like the Samsung Galaxy S25 display.

Whatever Apple is doing to improve screen comfort, please keep doing. I plan on buying a Duo when they become more available.

EDIT: I learned that there are panel differences; however, I still think there is a little more to it. I actually don't mind this cooler tone, but I do mind the lack of vibrancy on the white color. Although, turning off auto-brightness seems to remove some soft-cap on the brightness and makes it more brighter. Going forward, I'll be doing just that. Thanks everyone.

I just finished setting up and restoring a back up on my new iPhone 18 Pro, and I feel like something is off. Earlier when going through the set-up process, the white had a pinkish tone to it, so I thought that maybe my screen protector is effecting my display. However, I wanted to test to see if I'm imagining things or not, so I compared my iPhone 18 Pro versus my iPhone 15 Pro - max brightness, true tone off, and night shift off. Note that the 18 Pro has a Spigen screen protector and the 15 Pro has a Torras screen protector.

The photo on the left is the iPhone 18 Pro and on the right is the iPhone 15 Pro. Although, please note that the photos don't really do it justice. I loaded up a full screen color website on both my devices and immediately you could tell that the 18 Pro seemed darker toned than the 15 Pro. I dug a little deeper and found that by toggling off auto-brightness on the 18 Pro, the white got much brighter. Is this intentional? I never had this problem on my 15 Pro and I always used auto brightness on the 15 Pro. However, it seems like going forward I'll have to disable the option on my 18 Pro.

Tried it out turned off a few days ago, didn’t like it off but now it’s gone ?

Hi All, I’m looking for any removable case recommendations ideally without adhesives for the front screen. It’s not that I’m against them, it’s more when indoors I prefer to have my phones case-less and the adhesive front covers can be taken on and off but obviously it will wear out.

I believe, starting with iOS 26 (now on iOS 27.2), automatic insertion of punctuation, such as commas, and question marks, occurs even with smart punctuation (Settings > General > Keyboards > Smart Punctuation) turned off. How do I eliminate this random automatic insertion of punctuation marks?

İ have an iPhone 14 and its rear camera is not working on the camera app but when i try to use it on my Steam guard qr code thing it perfectly works how do i solve this also my flash light is not working

I have apple care + and covered for a full replacement.

My iPhone 17 pro works on/off and the Apple store (went to their genius bar) doesn't have one in stock. They told me it would take between 3-5 business days to receive a replacement. It's been 7 days.

How long does it usually take for them to receive it? Should I just call Apple Support and request an express shipment instead?

Edit : the online support status says "no status available"

Hi all,

This should be simple and it’s doing my head in.

I’ve bought a new iPhone 17e to replace my dying 2020 iPhone SE.

I’m trying to get it to copy all the data across from new to old.

I get through the connecting the phones by scanning the moving blue dots and it gets all my Apple data etc. then it jumps straight to “backup from icloud” which I DO NOT WANT! The iCloud is about 3 years out of date and I don’t want to do it.

Surely I can just copy from one iPhone to another?

PLEASE HELP

Has anyone dealt with an iPhone display that’s broken thus not being able to turn off find my? I need to get my husbands iPhone display repaired. But of course I cannot access anything in the phone because the display is pure white. Our accounts and Applecare are separate so I can’t even do an express replacement for him or turn his find my off in my phone. I was kinda hoping they’d be able to repair the display without having to turn off find my or even access anything in the phone, but I know they usually want find my turned off at the minimum. I’ll have to go to Best Buy as my nearest Apple Store is 2 hrs away.

I’ve just upgraded from the 14 pro max to the 18 pro max. It’s a great phone however I’ve noticed a huge difference in both screens.

My iPhone 14 Pro Max looks much better quality in terms of saturation and brightness. The 18 pro max looks very cold in comparison and is actually dimmer than my 14 at max brightness.

I keep True Tone and night shift on as it’s better for my eyes but the difference between the two is massive, the 14 is more yellow and warm, the 18 still looks cool and washed out but with a yellow hue.

I have been through settings on both and they are the same, has anyone else noticed this?

if I link accounts (such as gmail, etc) to chatgpt (in the chatGPT app), do they in turn link to siri if I enable chatgpt on siri?

I’ve just noticed this last night, as I am ALWAYS listening to music, I opened instagram and it paused. I’ve noticed that if you open instagram without already having been on it, it pauses it, but if you already have instagram opened and go back to it later it doesn’t pause it. Anyone know how to stop it?

I deleted a message thread in October that had 2 new texts but a bunch more from months ago. When I went to recover it only the 2 new texts showed up and not everything before.. has this ever happened to anyone?

Out of the blue my ip13 went black and the remaining light it shown on the pic. It didn’t fall or something as it’s only my house phone. Please help.

Just wondering if there is a way to create a shortcut for toggling ‘hide caller ID’ on/off in the drop down menu from the Home Screen? I’ll often make work related calls on my phone and it would be nice to not have to embark on a long journey through the settings / apps / phone / show caller ID, before and after ever work related call.

Im assuming there is a shortcut for this and I’m just being dumb not being able to find it?

I had been running from a pillar to post, making changes in the Language, installing and uninstalling Outlook and resetting settings and nothing worked right after iOS 27 update but looks like today Writing Tools came back along with iOS 27.2

How strong are the magnets in your iPhone duo that hold the phone closed? Is there much resistance when opening the phone initially? I don’t know if I am tripping out but I felt like my phone felt easier to initiate the opening up today (had it 6 days). I could be imagining things!
Is it suppose to be easy to open at first then go through some resistance or is it meant to be pretty hard to separate immediately?