This is absolutely insane right? I know everyone is complaining about this new chat, but now you get these types of responses on a case?!? I am a Diamond Medallion, Do better Delta.

Definitely a big net negative.

Anyone connecting between Delta and Virgin Atlantic will be forced to change terminals. This matters for people connecting to India for example like US-LHR-India, in both directions.

Beyond that, Terminal 4 has worse lounges. No more Upper Class Wing, Virgin Clubhouse (one of the best lounges in the world), no Virgin Revivals lounge, and no more Centurion lounge for Amex cardholders.

In short, instead of flying Delta, fly Virgin Atlantic (plus they have Starlink which everyone seems to care about)

I have flown on Delta flights 8 times in the past 2 months and I’ve noticed a difficult pattern. Of those 8 flights, I’ve been seated beside a larger passenger for 6 of them.

To be clear: I am not the person who wants to shame or insult anyone’s body, especially not on a flight where we’re all uncomfortable and packed in like sardines. BUT I am struggling with the fact that there seems to be little done at the policy level to ensure comfort in these situations.

On my most recent flight, I was in an aisle with a larger passenger in the middle. They encroached completely into my space to the point where my entire shoulder and one of my legs HAD to go in the aisle. Every time a FA walked by, she admonished me and told me to stay out of the aisle. I didn’t want to embarrass the person beside me by pointing to them, but it was CLEAR that they were taking a good portion of my space. There was literally nowhere else for me to go. I was embarrassed every time this FA acted like I was the problem in the situation.

This was (as I mentioned) the 6th occurrence like this in two months time. I am a relatively average-sized person in weight and height, and I am consistently forced to sacrifice my seating space for a passenger who exceeds their seating space. One instance was so bad that I couldn’t even lower my tray table because their legs blocked me. I’ve seen the FAs notice this, but it just seems like nothing can ever be done because delta wants to charge a premium for any seats with extra space and these people beside me are unwilling/unable to pay for those.

I miss the days when flights consistently had empty seats and larger passengers could be accommodated around these.

I don’t blame the FAs or the other passengers themselves, but I’m frustrated and burnt out after having 6 out of 8 flights go this way. No one is comfortable on planes, but I’m beyond tired of spending $700+ on a domestic trip only to be cramped, squished, and folded in my own seat because someone beside me exceeds the space of theirs. I don’t care who’s to blame—it’s not about that. I just want to see a solution. It looks like the only way around this is to pay an extra $300+ per flight for comfort plus. I’m not in a place where I can pay over $1k for flights 4x per month, and so I just wish something else could be done here.

Wondering if anyone has found tactful ways to avoid these issues or if this is just the price we pay for airlines making seats smaller and smaller in an era where a good portion of the population is oversized.

Not only did he state in the pre-flight announcements that people should use headphones with personal devices, but when some asshat in row 1 started blasting stupid TikTok videos during takeoff like the plane was his personal living room, this wonderful FA actually enforced the policy. And yes, I gave this FA a shoutout in the survey they sent me.

Wish more FAs would do this!

Was sitting in “first class” from MSP to SEA and this was the state of the airplane. This is disgusting. Just try a little bit, Delta. Please.

Surprised by how affordable this is. Just one way, but have some credits to use. Availability like this for many days, not just this Tuesday. I guess their Seattle to Taipei route and their LA to Hong Kong route are not doing so hot

They finally loaded the new D1 menu starting 11/3 out of LAX to HND. 11/1 and 11/2 have a Japanese menu listed, but after that one is not listed on menu.delta.com.

I suppose it could be a specialty menu we have to pre-select now and not listed on the menu site, but I’ll be sad if the specialty Asian menus have gone away. I always found them a fun way to try something different.

I guess I’ll find out when I get my menu sent on 11/4 unless anyone has intel on the subject.

I’m a Diamond Medallion member and have flown Delta practically my entire life, but this experience has been absolutely ridiculous.

I recently flew from Atlanta to Rapid City, SD, connecting through Minneapolis, for a hunting trip. My dad and I each checked a firearm case in a proper hard case, separately and more than two hours before departure. Upon arriving in Rapid City, we discovered Delta had left BOTH gun cases in Atlanta. We had to retrieve them the following day, forcing us to change hotel plans and lose a day of hunting. When the guns arrived, my reinforced metal case had a massive crack down the side. Fortunately, the guns were fine.

I filed a damage report, bought a brand new hard case specifically designed for air travel, and discarded the old one.

On the return trip, flying the same route in reverse, my checked bag containing clothing was missing at baggage claim. Apparently, it had been left in Minneapolis and was eventually shipped to my house. I then waited an hour at oversized baggage for my new gun case, only to discover it had been absolutely destroyed. There was a massive hole in the bottom, and I could see one of my shotguns through it. I immediately filed another damage report.

Because of the zip ties placed on firearm cases at ATL, I couldn’t open the case at the airport. Once home, I discovered the shotgun had a bent barrel, the barrel had been shoved backward into the action so it couldn’t open or close, and the muzzle was warped so choke tubes could no longer be installed. The gun is unsafe to operate and effectively a total loss without extensive repairs.

Between the two destroyed gun cases, worth around $400 each, and the $2,500 shotgun, this has been an absolute nightmare. The shotgun also has significant sentimental value.

I understand baggage issues happen, but having both firearms mishandled on the outbound flight, then having my luggage delayed and a brand new gun case destroyed on the return trip, all within five days, is absurd.

Has anyone had Delta damage a firearm this severely? How did the claims process go? Did they reimburse you for the full value, or did you have to fight for it? Any advice on dealing with Delta over something like this would be greatly appreciated.

TL;DR: Delta left both our guns in Atlanta on the outbound trip, destroyed my original gun case, then delayed my luggage and destroyed my brand new gun case and a $2500 shotgun inside it on the return trip. Has anyone successfully resolved a claim like this with Delta or does anyone have advice on this?

This has to be a joke

Delta reminding me I am traveling on Election Day. Don’t forget to Vote! 🗳️

Living in Atlanta. Fares to most destinations are cheaper originating from anywhere in the SE, and connecting through ATL.

Want to go to Hawaii out of ATL. That will be $2,000. Want to go to Hawaii from Orlando, connecting through ATL on that same $2,000 flight - that will be $1,500.

How is Delta holding Atlanta residents hostage not breaking antitrust laws? Seems quite obvious that they understand they have a monopoly on direct routes from their hubs and will charge a huge premium for that vs flights originating in non-hubs.

They charge more to the customer that is cheaper for them from an operations cost standpoint.

Cries in platinum at ATL, 8 of 42 🤣😭 TBH Comfort + is nice on this one.

Maybe I'm missing something, but what exactly is going on with Delta's version of Basic Economy now?
I travel through my employer, and somewhere along the way it feels like the experience got dramatically worse. I don't even see normal seat selection anymore. From what I can tell, I don't earn SkyMiles or MQDs on these trips either. I also can't figure out if there's even a way to pay for an upgrade myself.
The frustrating part is that none of this was obvious until I was booking. It just feels like another round of benefit cuts wrapped up as a product change.
What gets me is that Delta used to feel different from the other airlines. Lately it feels like they're going all in on premium customers while making the experience noticeably worse for everyone else. Every year there seems to be a new restriction, a missing benefit, or another thing pushed behind a paywall.
At what point does loyalty stop making sense? If I'm losing miles, seat selection, upgrade options, and flexibility, then what exactly am I getting in return?
Genuinely asking: am I misunderstanding this, or has Delta basically decided that if you're not spending a ton of money, you're not the customer they want anymore?
I'm honestly at the point where I'm considering moving my business back to United or American because this just feels unnecessarily greedy. Instead of making the product better, Delta keeps finding ways to make it feel worse.
This is likely an unpopular take, but it feels like Delta is testing how much they can take away before people finally stop defending it.

You took my carryon olive green bag out of the overhead of August 13th in Cleveland or the Atlanta Airport and what should have been a work trip with outfits turned into a big dill float. I would like my stuff back and will trade for your big pickle.

Xoxo

I booked a flight recently and ended up checking the seat map again later, just to see if anything had opened up. Somehow there were a couple of better seats available that weren't there when I first booked.

It's such a small thing, but getting a better seat without paying extra feels like a little win, especially on a longer flight.

I know it depends on the route, fare, and status, so it's definitely not something you can count on.

Has anyone here actually managed to snag a noticeably better seat just by checking back before their flight? Curious how often that happens for other people.

I need 114 MQDs for status after my flight this weekend. Upgrading to Comfort for both legs will only give me $102. An extra bag won’t count. Neither will a box meal or drinks. I really don’t want to spend $300 to upgrade to First. How can I earn a dozen MQDs?

We do not fly FC because we are fancy or because we are overflowing with cash. This was something we saved for because we were celebrating a special event. Delta should be ashamed. Service was also mediocre at best. No matter where one sits, they should be able to expect service with professionalism and perhaps a welcoming smile. I could forgo a hot thin washcloth after an ok meal in exchange for a somewhat cleaned plane.

Okay so my friend added me as a travel companion on her delta benefits (she works for Skywest) but she accidentally put my middle name as my last name and did not include my last name. When I listed on a non rev flight, under TSA validation I put my last name. On my reservation it’s still showing my middle name as my last name. I had the employee submit a name change request but it has been 2 business days and we have not heard. Am I able to travel or will I run into issues?

For real people, do we need to make another post every. single. time. someone sees an expensive ticket?? We get it, their shit is ridiculously expensive these days.

Waiting to come in to the plane they immediately went beyond their service and they actually allowed my wheelchair to fit inside the closet in the cabin . I love Delta ! Is amazing. I’m so happy to be here. Everyone is so helpful and friendly. Being in a wheelchair is so scary in such a big airport like Atlanta . 4th flight ✈️ ✔️keeping it positive. I will update in 5 hours . 🥰

Just received this email on Delta One flash deals. I really wanna try the new Delta One to Asia. Are these good deals?

Jan 2027, Columbus Ohio to St Thomas USVI
Delta $1572 rate versus $461 American Airllines!!
Are they on crack??! Always try to fly Delta but not this trip!!

I was on a Southern California to Seattle flight just now and saw something I’ve never seen before. Two people were wearing chicken costumes with large chicken heads. I mean like clucking large—each the width of à seat. The entire three hour flight they were trying to peck each other or their seat. It was soooo absurd. I couldn’t stop looking at them even when I tried focusing on work. They were going bonkers!!! It was distracting and amusing. Maybe Halloween related?

What’s the most absurd and large costume others have seen on Delta flights?

Had anyone had this recently? I'm this or the lamb, and I'm a lean to the lamb because what the hell is salmon trout?