6 of my friends and I booked a one-day trip to Miranjani through an event listed on Ticketwala, organized by Snap Pakistan/Dostangi. It was advertised as an all-girls trip, comfortable travel, and a painting activity.
We were supposed to leave Friday night. We got to the pickup point on time and waited. The van came almost two hours late, and the organizer wasn't communicating with us at all, we didn't know if we were going or just stuck there. Some delay is expected, but two hours of silence was ridiculous.
When the van finally arrived, we realized it wasn't even the all-girls trip we paid for. There was a couple and three of the organizer's guy friends in there too. We brought it up since it was advertised as no-stags, and she said they're not stags because the 3 guys are a couple (???).
She then tried to squeeze four of us into a back seat that only fits three, or wanted to split us up with the guys in the back and us up front. The female trip organiser even had an issue when her guy friend/maybe fellow organiser? Said that the guys can sit in the back - she literally said to our face that she wants to sit with those guys so we (4 people) should go sit in the back and let them sit in the front. We didn't want that, we wanted three in the back and the rest in the seats right next to it. She had a problem with every request we made.
They'd also forgotten the paints for the painting activity they advertised, so they had to go buy them on the spot while we waited even longer.
A second woman then showed up late and said she was taking over, and assured us we didn't need to worry anymore. Shortly after, she admitted she was only there because she needed a ride partway for herself. She wasn't running the trip, she was using us for a lift.
The driver and the organizers then got into an actual fight. My friend's father, who was outside waiting to see us off, saw that the female organiser and the girl that came late chose to sit in the front seat (2 girls in the front seat) which the driver obviously was not okay with. The driver objected to it and to how he was being spoken to, got out, opened the trunk, and threw all our bags out, saying he wasn't taking us.
People started backing out after that. Three of my friends left first, as their parents said this group clearly didn't know what they were doing and the driver was incredibly unreliable. The couple backed out next. It was down to four of us. Then the three guys, unable to find another ride, said they'd go to Shogran instead and told us to go ahead without them. With nobody left to run the trip, we backed out too. We paid 10,000 rupees each for this and never even left the pickup point.
The next morning she messaged me apologising and then proceeded to ignore my the whole day when I asked her to process the refund asap. I've since emailed Ticketwala directly, but their refund process apparently requires the organizer to confirm the event didn't happen before they'll process anything, which is a serious problem when that same organizer is ghosting everyone. It's concerning that Ticketwala lets organizers like this list events with zero accountability.
After I called her and spammed her a bit, she assured me that she’ll send the refund link by Monday.
Overall horrible experience and it’s insane that unverified “companies” can just list their events on ticketwala like this. It was as if this friend group wanted to go, and they thought about making some extra cash on the way by arranging this trip.