Bright Suns Travelers!

It's a new year so I figured its time for a new and refreshed pinned post, covering some of the most Frequently Asked Questions in the Subreddit. Click here to see a more comprehensive list of FAQ's.

Before you submit a new post with a question about any of the mentioned topics in the post title, please review the information below.

All Wiki/Guides:

• Frequently Asked Questions
• r/GalaxysEdge Travelers Guide to the 'Outpost
• Merchandise Technical Issues
• Rise of the Resistance Boarding Groups Info

Lightsaber/Merchandise Technical Issues

All of the information listed below has been crowd-sourced from the Galaxy's Edge community and is meant to be simple fixes for common issues.

Having a technical issue with a Lightsaber or other electronic items from Galaxy's Edge? Try this:

• Change the batteries.

  A lot of the technical issues with lightsabers, (especially Savi's hilts), are caused by low quality/faulty batteries. Try changing them for some new and QUALITY ones as this seems to fix most basic issues! (FYI: Savi's hilts use 3 AAA batteries while Legacy Sabers use 3 AAA or 3 AA, depending on the model.)``

• For Lightsabers, check that the all components including the battery container, hilt pieces and blades are aligned and properly screwed in.

• Are you having alignment/loose connection issues with your Savi's lightsaber? What can you do to fix it?

  Here's a helpful video from 'ROBO VAMP1RE' on YouTube you should check out: https://www.youtube.com/watch?v=DthsxR9ovdo

  Also, here's a helpful thread from u/KeiTwo: https://reddit.com/r/savisworkshop/comments/cv4sh7/tightening_and_aligning_my_saber_parts/

• Review this Comprehensive FAQ that answers some of the most common questions about Galaxy's Edge lightsabers, crystals and holocrons by /u/TheRealSpork and the awesome folks over at 'Dead Bothans Society'! (Website is currently down)

• Do a subreddit search to see if your specific issue has been brought up before in the subreddit. (Works better on Desktop)

• You may also search by Flair:

  • [Savi's Workshop]
  • [Droid Depot]
  • [General Merchandise]

• For those looking for more advance solutions and/or wanting to learn more about the technology that powers lightsabers and other merch from Batuu, we highly recommend you check out u/Ruthsarian YouTube channel!

Need to replace or return and item/part instead?

If you still have the receipt from your purchase and are local to the Parks, visit the guest services locations in either park. (If possible during the pandemic)

Tip from u/AfterTheNightIWakeUp for lightsabers, droids, holocrons, or anything electronic and/or high value:

"Take a picture of the receipt immediately. As soon as you leave the shop, before you shove the receipt into a pocket or backpack never to be seen again. Flatten it on a table or against a wall, and take a picture. This way, should something come up, you won't have to worry about finding it again."

Get in touch with Disney Parks.

Disney Parks and Resorts Merchandise Guest Services contact info:

• Phone: 877-560-6477
• Email: merchandise.guest.services@disneyparks.com

Stock/Re-Stock Inquiries

Is (INSERT CHARACTER NAME) Lightsaber in stock at Batuu East/West? Will it be in stock when I visit? How can I check?

• Legacy Lightsaber stock changes day-to-day, and unfortunately there is no accurate way to forecast if a specific lightsaber will be in stock when you visit Batuu. For the most up-to-date stock updates, provided by fellow travelers who have recently visited Batuu, visit our friends over at the Galaxy's Edge Discord where there are several channels dedicated to stock reports and discussion.

Are the new Dark Saber, Leia Legacy and Rey Legacy lightsabers available at Dok-Ondar's inside Batuu East? What about the Star Wars Trading Post in Disney Springs (Walt Disney World)?

• Yes. The new Dark Saber, Leia Legacy and Rey Legacy Lightsabers and have been spotted at Dok-Ondar's inside Batuu East, but stock has been sporadic.

• They have not been spotted at the Star Wars Trading Post - Disney Springs yet.

Are the new Dark Saber, Leia Legacy and/or Rey Legacy lightsabers available at Dok-Ondar's inside Batuu West? What about the Star Wars Trading Post in Downtown Disney (Disneyland)?

• Yes. The new Dark Saber, Leia Legacy and Rey Legacy Lightsabers and have been spotted at Dok-Ondar's inside Batuu West, but stock has been sporadic.

• They have not been spotted at the Star Wars Trading Post - Downtown Disney yet.

When will (INSERT CHARACTER NAME) Lightsaber stock/re-stock on shopDisney.com's Star Wars Trading Outpost?

• Just like stock at the parks, there is no way to forecast if and when Legacy Lightsabers will re-stock online. Any news of upcoming re-stocks or new hilts becoming available online will be posted in the group, as soon as they are announced by official Disney media channels.

Can I purchase extra Scrap Metal pieces for my Savi's lightsaber?

• Yes, they are currently available at BOTH parks!. Current advertised prices are $25 per piece of scrap or 2 for $40.

Where do I purchase a Batuuan Spira Credit Medallion?

• Spiras are sold at Mubo's Droid Depot. A minimum gift card deposit of $100 is required + a $4.99 activation fee.

Oga's Cantina, Savi's Workshop, Mubo's Droid Depot Reservations

What requires a reservation at Galaxy's Edge?

• Experiences: Savi's Workshop and Mubo's Droid Depot.

• Dining: Oga's Cantina.

Do I need to make a reservation before I visit the Parks?

• For popular experiences like Savi's Workshop and the ever popular watering hole Oga's Cantina, it is strongly advised that you book a reservation before your visit.

Where do I make a reservation?

Walt Disney World

• Through the mobile app: My Disney Experience APP

Desktop Links:

• Savi's Workshop WDW: https://disneyworld.disney.go.com/enchanting-extras-collection/booking-savis-workshop-handbuilt-lightsabers/

• Oga's Cantina WDW: https://disneyworld.disney.go.com/dining/hollywood-studios/ogas-cantina/

• Mubo's Droid Depot WDW: https://disneyworld.disney.go.com/shops/hollywood-studios/droid-depot/

Disneyland

• Through the mobile app: Disneyland Mobile App

Desktop Links:

• Savi's Workshop DLR: https://disneyland.disney.go.com/enchanting-extras-collection/booking-savis-workshop-handbuilt-lightsabers/

• Oga's Cantina DLR: https://disneyland.disney.go.com/dining/disneyland/ogas-cantina/

• Mubo's Droid Depot DLR: No reservation needed currently.

How far out can I book a reservation for Savi's Workshop, Oga's Cantina or Mubo's Droid Depot?

• Walt Disney World: 60 days out.

• Disneyland: 60 days out.

Do Walt Disney World resort guest get to make reservations in advanced of 60 day?

• Yes. As of right now guests staying on property are able to book their Disney Hollywood Studios' reservations up to 10 days in advanced, depending on the length of their stay. For example, if you're staying on property for 5 days, you will be allowed to reserve 65 days in advance (60 day regular booking window + your 5 day resort stay = 65 days in advanced).

At what time do reservations go live?

Walt Disney World:

• New Savi's Workshop online reservations go live at around 12am Eastern.
• New Oga's Cantina online reservations go live at around 6am Eastern.
• New Mubo's Droid Depot online reservations go live at around 6am Eastern.

Disneyland:

• New Savi's Workshop online reservations go live at around 7am Pacific.
• Oga's Cantina
• Mubo's Droid Depot does not currently require a reservation.

Please note: Reservations that become available because of cancellations or any other factors, may become available at any time.

Oga's Cantina (Savi's, Mubo's) reservations are booked up! Is this normal? Is there any chance of getting a reservation?

• Yes, it is very difficult to get any reservation at Galaxy's Edge, especially now that they are limiting the venue capacity due to Covid-19. Also, guests staying in a Disney resort get early access to reservations, which at times results in reservations being completely booked when they go live at the 60 day mark.
• Fortunately, reservations do open up from time to time and there are things you could do to improve your chances of booking a reservation. (1) For Oga's Cantina, change the number of people on the reservation and see if anything becomes available. (2) Keep checking the reservation pages constantly to see if anything pops up, especially a day or two before and even the day of your visit, as people cancel or modify their reservations last minute. (3) Also for Oga's Cantina, sign up with a Disney reservations alert service like TouringPlans, Mouse Dining or Mouse Watcher to notify when a reservation becomes available. The paid subscriptions are well worth it, in my opinion.
• Lastly, you can try to join the standby list during your visit. It is advised that you get to the park early before rope drop and hustle over to Savi's, Mubo's or Oga's when the park opens and ask to be put on the wait list. Be advised that the standby list fills up very quickly and there is no guarantee that you will be assigned a reservation.
  

Do online reservations open back up if they are fully booked?

• Yes they do! Keep checking the reservation booking pages as appointments do become available again, from time to time. Websites like Mouse Dining and Touring Plans have alert services that will notify you when something becomes available. Good Luck!

I have an early/late reservation to Oga's/Savi's/Mubo's, will they accommodate it?

• Yes, the parks usually open earlier and remain open later so they will accommodate your reservation. It is advised that you show up early to any reservation, so CM's can attend to you in a timely manner.

How much does it cost to build a Savi's Lightsaber?

• $219 + tax (as of 4/19/2021).

Want to suggest an addition to this post? Comment below or message the mods!

Are you seeking tips and advice for an upcoming trip to Batuu? Have any other concerns about reservations, RotR Boarding Groups, lightsaber issues, merchandise stock and other general questions about Galaxy's Edge?

Feel free to ask here!

This weekly post is here to help you plan your trip to Batuu and get advice from experienced Travelers in our r/GalaxysEdge community.

Please remember to indicate which park you're planning to visit in your comment.

Also, make sure to also browse our top stickied FAQ post, for answers and guidance on the most frequently asked questions in the community.

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Want to live chat with other Travelers who have visited Batuu? Join our friends over in the Galaxy's Edge Discord. Click to join!