1st Gen AirTag bought years ago as part of a 4 pack. Tried to set up the last one today and had to change the battery. The first page of the set up says that it’s linled to my Apple account (email and phone number are correct).

However when I click Agree I get a page that says This AirTag is Connected to Another Apple Account. I can’t find it in Find My app (all the others are there). I tried to reset it by pulling the battery 4-5 times but still nothing. The only thing kind of different is that a while back I did change my iCloud email to an .icloud one but all of the other devices are showing. The other thing is when I originally set them up I names them AT-1, AT-2, etc. This one is AT-4 and it does show it when first trying to set it up after the battery change and reset - I would have thought that after a reset it would remove the name.

We do have a family plan with 2 people but it doesn’t show up on any of their Find My. The Learn More says to have the “owner” remove it but there’s no other owner and never has been.

Any suggestions? They are cheap enough so I’ll buy another but before then I wanted to see if I was missing something.

On macOS 27.0.1, under System Settings > Privacy & Security > Files & Folders, I have an app (an MCP) listed with a sub-permission toggle called “Data shared by Things and affiliated apps” (the fine-grained inter-app data-sharing category, not classic Full Disk Access). The toggle won’t switch on no matter what I try; fully quitting the requesting app and confirming no helper processes remain in Activity Monitor, restarting System Settings, and a full reboot. Toggle is still stuck off. Tapping the toggle produces zero response (no password/Touch ID prompt, no animation, nothing). If i drag the toggle to the right it just bounce back to the off position.

The odd part: it’s not isolated to one app. A second, unrelated, properly-signed CLI tool (uvx, from the uv Python package manager) has the identical toggle, same category, also stuck off in the same pane. Both items otherwise show as correctly installed.

Anyone else hit this specific Files & Folders sub-toggle issue on 27.0.1? Known fix, or confirmed OS bug worth reporting?

Bought a new m5 MacBook air to replace my m1 MacBook air. I used migration assistant overnight and the setup seems to have gone smoothly. But when it is prompting me to log into my apple account, I am getting this error and it won't let me log in - either on my old laptop or the new one (phone is still logged in though). Help!

So long story short after working a fourth night shift, I was at work and for some reason the muscle memory left my brain and I kept putting in the wrong password. I knew it was a date but I was getting the day wrong and even after 8-hour lockdown I put the wrong one. I didn't realize it would be my last chance. So my iPhone is completely unavailable, I went to the Apple store but unfortunately I don't have my iCloud password either because apparently I didn't save it. I must have changed it recently. So nobody could help me. I already know I'm going to have to reset my phone even though I know the passcode now.

After the Apple store being so unhelpful, I'm just a little skeptical that I'm even going to be able to get my account back. Does anyone have any experience with this?

I got an email saying that on the 30th they will contact my other phone. What should I expect? This is so frustrating because I have everything on my iPhone. I never thought they would be this insane. Especially since I can prove my identity and I know my code now. I just need one more chance but they won't give it to me.

Any advice is appreciated.

Hi everyone,

I recently bought a second-hand MacBook and set it up myself. The Mac currently boots normally, and I can access the desktop and use it without any problems.

I created my own Apple Account, but when I tried to sign in, I received an email from Apple saying:

“We’ve reviewed your request, and access to your account has been denied.”

Now, whenever I try to sign in on my Mac, I get an “Unknown error.” The account recovery page also says my account is locked. My name and email address are still visible in System Settings, but I can’t properly sign in or sign out.

I’m not sure what to do next, and I’m worried about making things worse.

What would you recommend doing in this situation? Should I contact Apple Support, check something on the Mac itself, or take another approach? I don’t want to reset or reinstall macOS and risk losing access to the device.

Has anyone experienced something similar? I’d really appreciate any advice on how to resolve this.

Thanks!

Why does my alarm go off super quietly? It’s inconsistent- one day it will work, most days it goes off super quietly, most of the time it does vibrate, today it didn’t do anything except show the alarm screen.

I’ve tested it out by setting an alarm a minute or two in advance, so I know it’s not me sleeping through it.

I’ve tried
1. Turning off “adjust with button” for the alarm volume and leaving it all the way up
2. Turning off whatever setting makes it quiet when you look at it
3. Turning off the volume adjust thing (for when it thinks a sound is too loud for your environment)
4. Adjusting the ringtone and alarm volumes separately and together
5. Having a regular alarm vs. one in the Apple “sleep cycle”
6. With and without my sleep dnd.

My notifications all go off with sound.
My phone is not on silent.
iPhone 17, iOS 27.0.1
It’s been significantly worse since the last update. Could this be related?

Hey everyone,

My friend and I had our iPads stolen yesterday evening. We’ve been tracking them via Find My, and what’s weird is that the location keeps refreshing and showing them in the exact same spot (as seen in the screenshot attached).
It isn't just showing an old "last seen" timestamp; the location actually keeps updating/pinging right back to this identical place for both devices.

Has anyone experienced this before? Does this usually mean the devices are physically there and powered on, or could it be a glitch/relay caching the last known ping? Any advice on what to expect or do next would be really appreciated.

Out of the blue my ip13 went black and the remaining light it shown on the pic. It didn’t fall or something as it’s only my house phone. Please help.

i want to add my siblings phone on my devices tab on find my but no matter what i try it doesn’t show up on my devices. he regularly loses his phone so i can never really make it ping to find it easier. (his find my is turned on in settings)

Hey everyone,

I recently received a refurbished iPhone.

In Settings → Parts & Service History, it prompts me to "Finish TrueDepth Camera Repair" (see screenshots). Whenever I try to run the on-device configuration, it reboots and fails with:
"Configuration Failed: There may be an issue with the server or network. Try again later."

Here is the weird part:

• Face ID works completely fine.
• The front selfie camera does NOT work at all (just stays completely black in Camera app & FaceTime).

Wi-Fi is stable, multiple reboots didn't help.

Has anyone encountered this specific issue? Is the RGB sensor simply disconnected / dead, or does iOS block the camera stream until the Repair Assistant successfully pairs with Apple servers? Any known fix before I return it?

Thanks!

Personalised Volume, Conversation Awareness, Loud Sound Reduction, Puase media when falling asleep are off, ear detection is on. Both charged, case also charged.

Am I missing something? It's getting really annoying.

I have total 2.2TB iCloud storage and 50+ GB free storage on my iPhone and iPad. However, I’m unable to download my video on the photos app and use them for anything. I am able to view the completely but as soon as I click on share or edit, it gets stuck on downloading.
I spoke to apple technician but they have no solid solution for it.

Things I’ve done already:
- reset network settings
- made sure I’m not on any VPN
- updated my iphone to IOS 27.2
- tried to access videos on iCloud browser

Any suggestions??!

The photo says it all... The Bluetooth can pick up my neighbor's watch but wants to ignore the JBL.

No other Bluetooth operating in the room... I unpaired my airpods and restarted the phone.

2026... still First world problems ​​​​​​

iPhone 16 pro btw running most recent software

I notice pink hue on side of screen and pencil is not working in particular area

To add to that, during the backup process, my iCloud/iPhone often says something like unable to backup despite charging and connected to Wi-Fi. Apple support have no explanation.

I’m not in a sales job, I don’t text anyone but my family and coworkers. Never send unsolicited messages, I keep to myself. I woke up LAST Monday (8 days ago) unable to send iMessages. I tried switching it on and off in settings and was unable to activate. On my mac I kicked out and can’t sign in to messages either.

Called Apple and was told I was blocked for spam and to fill out the reactivation form. Filled form out and waited 24 hours.

Crickets.

Called again, asked to be escalated, told I need to update to iOS 27 then fill out the form again.

Another 24 hours, crickets.

Called and escalate again, and insist they elevate with engineers (this is Thursday) and I would have an answer Tuesday (today). The agent never called me back, and I called in myself and they said they are still “investigating”. I was told to not fill out the activation form again under any circumstances while we “wait for the engineers”.

Has anyone else been in this position? It’s been more than a week and it seems my entire Apple ID has been blacklisted. The most frustrating part is even though I did the iMessage deactivation (per an advisors instruction), if anyone with an iPhone tries to text me it will send AND SAY DELIVERED. There’s no indication to them I am unable to get messages, and since it delivers they can’t switch to RCS without deleting the thread. As soon as any tier 1 advisors get on the line with me they can’t hang up fast enough if I press them for more info, making me think I’m not getting the full story since I’ve gotten a different story from every senior advisor.

Location: USA.

I sent someone an audio message, don’t remember what I said and it says they saved it. Is there a way I can listen to it again?

I just left my hotel in italy about 30 minutes ago and apple sent me one of those device left behind messages. So yeah i just clicked on it and it says that my ipad which i saw about 30 minutes ago lying in my hotel room in italy, is now in china. Does anyone maybe know what could have caused that because i cant even check if my ipad is still in my hotel room rn

I tried everything, cleared cookie and cache, hard refresh. Different laptop. Why it is stuck on sign in. Bug on your website?