r/watercooling • u/P0lluxAndCast0r • 2h ago
Troubleshooting D5 pump defective?
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Hello watercooling fellas.
I was almost done with my loop this weekend, was priming the system, fill, power up, power off, fill, repeat.
The pump/res is mounted vertically and the pump never ran dry.
On the last poweron nothing was moving though. I tilted the case, nudged it, pumped on the EPDM tube to help something move (I was seing some bubbles going to the res). Nothing helped.
After emptying/refilling 3 times (opening either the res top and/or a plug on the top radiator) and it still not working, I decided to remove the pump/res combo and plugged the outlet to the inlet using a bit of clear soft tube (about 30/40 cm) and powered it with a spare PSU…
Lo and behold. It needs a slap in the face to start moving. Not just a nudge (I tried), I need to smack it for it to do something. I repeatedly reproduced it. Sometimes it runs and sometimes it doesn’t and needs a slap.
The pump is new (Watercool heatkiller d5). It’s not supposed to be like that, right ? I shall RMA it, right ?
