r/usertesting • u/Dorkus18 • 8d ago

Userlytics

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Got this glorious email just now that Userlytics has accidentally double compensated me and is requesting that I send back…let’s see here…$2.

41 Upvotes

98% Upvoted

24 comments sorted by

5

u/thegaykid7 7d ago

Considering technical issues that were not on my end in the past for which I ultimately didn't get paid for completed tests...no, no you don't get to have your $2 back.

The thing is...I didn't get this email so it's a moot point. So I guess my payouts didn't fall within the period of time this glitch occurred. Makes sense since I received a payout today but not yesterday.

2

u/Dorkus18 7d ago

Yeah it was yesterday morning. But I do have those same feelings, I’m ALWAYS have issues with their mobile tests uploading

9

u/Soft-Gazelle-1234 8d ago

Did any of you bother to check the email? It was sent from to make sure it wasn’t a phishing email. I asked because I’ve gotten several of them and noticed that they were not actually from Userlytics.

8

u/Dorkus18 8d ago

Yes it was legit. Plus they actually did double compensate me on PayPal

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4

u/bottlerocketborn 8d ago

I just sent them back $60

3

u/Dorkus18 8d ago

Dang I guess if you add all the mistakes up. Someone’s in trouble

4

u/Beneficial-Board6959 8d ago

Yeah I got that too. I sent it back. I mean I didn’t want them to do anything weird. lol

9

u/Dorkus18 8d ago

Yeah I’m going to send it back, not worth them doing anything to my account.

But I’m going to email them and say “here’s your $2 brokies”

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16

u/okyots 8d ago

Not a good sign if $2 is gonna break the bank.

8

u/Happy_Hippo48 8d ago

It's the mistake times thousands of users