r/techsupport • • 23h ago

Open | Software USB DEVICE NOT RECOGNISED !!

So I am facing this issue where I can't connect my phone device IQOO NEO 10R with my laptop HP 15 s using USB for file transfer

So everything was going fine with same device , same usb cable , but one day it's only charging and not showing device Name

So i treid Chat GPT

USB Debugging

File transfer

Developer option all that

It didn't work

Then i opened The Device manager

Tried to update drivers , it showed best drivers already available

I uninstalled and installed it

But it's has no solution

If someone can help please comment

Thanks 🙏🏻

I wanted to upload a image but it doesn't allow it

So I will write what it shows when I connect to my laptop

[Windows Explorer

USB device not recognized

The last USB device you connected to

this computer malfunctioned, and Windows does not recognize it.]

0 Upvotes

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2

u/Ok-Antwarded1 18h ago

Charging successfully doesn't necessarily mean the USB data connection is working. A damaged cable or dirty connector can sometimes still supply power while data transfer fails. Try another cable that you know supports data transfer, preferably one you've already used successfully with another phone. Also test a different USB port and, if possible, another computer. You don't normally need USB debugging enabled for basic file transfers. Once the phone is recognized, unlock it and select File Transfer from the USB notification.

1

u/turb0j 23h ago

Bad USB cable or bad USB port. Try a different cable first.