​Experienced and Certified IT Infrastructure Specialist and System Engineer with over 8 years of hands-on technical experience (including heavy exposure to Australian enterprise environments and multi-vendor systems) seeking part-time work with a Managed Service Provider (MSP) or fitting remote/flexible technical roles.

​I am currently employed elsewhere and looking to work outside my standard hours.I am fully available during weekends and anytime outside those core hours.

​What I bring:

​**Extensive Infrastructure & MSP-style Support:** Hands-on background managing enterprise IT operations, network perimeters, and cross-functional user tickets.

​**Cloud & Directory Services:** Microsoft 365 Admin, Azure Active Directory / Entra ID, Active Directory Domain Services (AD DS), GPO, and RBAC.

​**Networking & Firewalls:** Cisco ASA/Firepower, Palo Alto (App-ID, Threat Prevention), Fortinet FortiGate, IPsec/SSL VPNs, VLAN segmentation, and routing.

​**Virtualization & Backup Ecosystems:** VMware ESXi/vSphere, MSP360 (Cloudberry), AWS backups, and automated disaster recovery management.

​**Systems Administration & VoIP:** Windows Server, macOS, Linux (Ubuntu/Debian), and enterprise VoIP platforms including Cisco CUCM, 3CX Admin, and Calabrio Admin.

​**Monitoring & Security Tools:** Zabbix Admin, Huntress, Malwarebytes, Kaspersky, and endpoint protection.

​**Strong Professional Background:** Formally certified (Microsoft 365 Certified: Administrator Expert, Calabrio Certified Administrator) with a B.Sc. in Computer Science from SLIIT. Proven track record supporting international clients (Australia-based operations) with rigorous SLA adherence and ticket ownership.

​Ideal role:

​Part-time / Remote

​Help Desk / Tier 2 / Systems Support / MSP Infrastructure Support

​After-hours, overflow, weekend, or flexible schedule support

**Hi,**

I am a senior IT systems & network engineer with ** hands-on technical experience** building, maintaining, and hardening infrastructure for enterprise and remote-first organizations.

Whether you need ongoing **L1–L3 IT support**, an urgent **production issue diagnosed**, or **cloud/network optimization**, I’m available immediately for remote contract work, emergency gigs, or ongoing part-time/full-time support.

# What I Can Handle for You:

* **IT & Remote Tech Support (L1–L3):** Systems administration, user access management, endpoint troubleshooting, server health monitoring, and tier-3 escalation resolution.

* **Firewalls & Networking:** Network architecture, VPN tunnels (WireGuard, OpenVPN, Cloudflare Tunnels), router/switch configs (MikroTik, OpenWrt, enterprise switches), VLANs, DNS, and routing topology.

* **DevOps & Cloud:** AWS/Azure cloud infrastructure, Linux system hardening (Debian/Ubuntu/RHEL), Docker, CI/CD pipeline troubleshooting, web server configs (Nginx, Apache), and webhooks/scripting.

* **Security & Compliance:** SOC2 access controls, firewall policy auditing, and baseline system security setups.

* **Automation & Scripting:** Custom Bash, Python, or Zsh scripts to automate repetitive system tasks or data/API integrations.

# Why Work With Me?

* **Experience:** Over 100 enterprise cloud & infrastructure migrations completed.

* **Fast Execution:** Practical, terminal-first problem solver. I don't waste time on bloated solutions when a clean, reliable fix works best.

* **Global Coverage:** Flexible hours and fast response times across North America, Europe, and global time zones.

# Pricing & Payment:

* **Hourly Rate:** **$35 USD / hour**

* **Emergency Production Fixes:** projects starting at **$35** depending on scope.

* **Payment Methods:** PayPal, Wise.

**How to Reach Me:** Feel free to send a **Reddit DM or Chat** with details about your issue, setup, or position, and I will reply within minutes!

Available