r/reddit • u/spez • Feb 17 '22
Reddit Community Values
Hi everyone.
Over the last sixteen years, I’ve watched as you have organized into thousands of communities, created an endless amount of fun and interesting content, supported one another, and galvanized global movements.
Bolstering that growth has been sets of written and implicit values that have helped make Reddit what it is today. With the help of many of you, we have codified these into a set of Community Values that will continue to shape Reddit as we grow and evolve, and I’m excited to share them with you today.
Community Values
At Reddit, we have Company Values, which guide our internal work culture and help us make day-to-day decisions. And we also have Community Values, which guide how we develop our product, policies, and community relationships.
Our Community Values existed long before they were written down and have helped shape both who we are today and who we want to be moving forward. There’s still a lot to do to make Reddit a place where people all over the world are empowered to create and find community. But being an organization that’s capable of doing good in the world and in people’s lives isn’t something that just happens. It’s something we work at every day, and we use these values to guide us. We use them to make routine decisions about, for example, what to build (or not), and we use them for more difficult decisions, such as whether to take action on a subreddit (or not).
Our work at Reddit isn’t done. And it’s work worth doing. These values are an extension of our mission to bring community, belonging, and empowerment to everyone in the world.
Reddit wouldn’t be Reddit without you, our community. We're sharing these values with you today because we want you to have insight into how we think, and we want to have a common understanding of what we believe is important about Reddit. We expect to and welcome hearing from you if we are not living up to these values (and I’m sure some of you are ready to do just that!). It’s through these conversations that we will be able to collectively build Reddit into the future.
Our five Community Values are: Remember the Human, Empower Communities, Keep Reddit Real, Privacy is a Right, and Believe in the Good.
Remember the Human
We believe Reddit is the most human place on the internet. It’s powered by the creativity, passion, and generosity of the people who spend time here and make it their own. We respect redditors and work hard to give them a place where self-expression can thrive and communities can achieve amazing things together.
We also remember that there are real people on the other side of the screen who lead full and complex lives. And often, when someone is struggling or in need of support, they come to Reddit to find help and understanding they can’t find elsewhere. We take this role seriously and aim to make Reddit a place where people can continue to find communities that accept and appreciate them for who they are.
Empower Communities
Reddit succeeds when our communities succeed. When we build anything on Reddit, we start with community—evaluating ideas by how well they empower communities.
Reddit has evolved by decentralizing control and empowering communities to create the spaces that work for them—spaces that have become some of the most selfless, ingenuitive, funny, and enriching communities on the internet. We trust communities to know what works best for them and give them the autonomy to make decisions for themselves.
Keep Reddit Real
Reddit is where people can be genuine. The humans of Reddit are a vast and diverse group of people, who come to the platform as their full, imperfect, human selves. Sometimes this results in the type of candid, honest discussions you can’t have anywhere else; other times it results in the type of communities you find on r/wowthissubexists. We present an authentic, unmanicured version of the world, and as long as being your unfiltered self isn’t hurting anyone or violating the Content Policy, then there’s a place for you on Reddit.
We don’t understand or agree with everything on Reddit (we’re a vast and diverse group of people, too), and we don’t try to conform Reddit to what we or other people think it should be. We do, though, try to create a space that is as real, complex, and wonderful as the world itself.
Privacy is a Right
Reddit stands for privacy. Redditors have complete control of their identity and are empowered to share as much or as little personal information as they want. Redditors don’t reveal information about each other without permission, and Reddit Inc. doesn’t use nonpublic information about redditors without their consent. To use Reddit, you’ll never have to surrender your privacy or pay us with your data or information.
We also let people know and control how we use their data. We run ads, and use what people agree to share with us to show them ads we think they might be interested in (and yes, to make money) but we don’t and won’t ever sell redditors’ information.
Believe in the Good
Reddit reflects humanity. When people on Reddit come together around something they really care about, they can and will do extraordinary things. In our interactions, we try to give each other the benefit of the doubt and remember that most people—even when upset, frustrated, or misguided—are decent and reasonable, and will do the right thing given the right circumstances.
Believing in the good does not mean disbelieving the bad. There will always be redditors (and people everywhere) who are nasty or just outright horrible at times. But if that was how all redditors were, the platform and its culture wouldn’t be what it is today. The overwhelming majority of people come to Reddit because they genuinely want to contribute and feel a sense of belonging. If that's not happening, something is wrong and we’ll fix it. People are good, and if we empower them, the good will always outshine the bad.
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Thank you for reading our Community Values. These mean a lot to me and our team, and I’m happy to answer questions you have about them. A group of familiar admins will be responding in the comment section below, and we will also spotlight some questions during a Reddit Talk in a bit that I’m holding alongside our VP of Community, u/Go_JasonWaterfalls.
To participate in the Reddit Talk you’ll need to visit this subreddit (r/reddit) at 11am PT / 2pm ET and tune in to the talk on either web or through the official Reddit app. If you are unable to join the talk while it’s live, you will be able to listen to a recording of it afterwards.
Thank you,
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u/francis_wilson Feb 17 '22
Feel like I just read the opening page of a company handbook.
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u/spez Feb 17 '22
You pretty much did.
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u/francis_wilson Feb 17 '22
Sweet! When do I officially start?
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u/LoanSurviver101 Feb 17 '22
You don’t wanna be an admin. You’ll instantly form into a 40 year old virgin.
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Feb 17 '22 edited Feb 17 '22
Will you quarantine hate based subs like r/Hermancainaward Edit: I got down voted in under one minute. Oh I hope that was u/spez
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u/Impressive_Change593 Feb 18 '22
I mean the ones that sub appears to hate on are idiots so it's not THAT bad
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u/pjabrony Feb 17 '22
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u/SirNarwhal Feb 17 '22
I swear Redditors are the only people keeping Weird Al's career alive still in 2022.
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u/InstanceSuch8604 Feb 27 '22
Can people on reddit post positive comments about President Biden without being banned ? Is reddit Russian owned like much of American news outlets?
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u/ButINeedThatUsername Feb 17 '22
Spez, are you still trolling the trolls? If so, what can we expect in the future?
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u/spez Feb 17 '22
Not as much as I'd like.
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Feb 17 '22
Dude, one simple question. Do rich guys like you actually take the time to answer all these questions and shit or is there a team doing it for you?
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u/spez Feb 17 '22
I'm typing as fast as I can. And there's a team helping me with facts and context and words and whatnot.
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u/Cahootie Feb 17 '22
My biggest issue with talking about community values is that it seems like many of the more egregious communities on here only get dealt with once Reddit gets media attention. It's a huge website that somehow still functions in a fairly isolated space from conventional media (compared to Facebook/Twitter), and while that has both positives and negatives it feels like the unavoidably bad sides of the website are allowed to fester up to a point where it could damage shareholders.
I understand that companies are hesitant to alienate parts of its revenue-providing users since companies ultimately exist to benefit its stakeholders, but when the core values of a place like Reddit exist in relation to the community it leaves a sour taste when things are seemingly done to please shakeholders under the guise of pleasing users.
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u/spez Feb 17 '22 edited Feb 17 '22
Thanks for the question, I'll take this one live.
*I gave a longer answer in the talk, but here’s a summary:
I would be lying if I said the media does not get our attention from time to time, but so do users and our own team, more often than not. We make decisions based on our policies, our values (which are listed here today), and our mission. As it relates to removing subreddits, just yesterday we released our annual Transparency Report for 2021. We removed more than 400,000 subreddits last year. The vast majority of them were for being unmoderated or for content manipulation. But you’ll see about 13,000 subreddits were removed for a variety of other policy violating reasons.
Far and away the most important of our stakeholders are communities. Reddit does not exist without them. That’s why I think it’s important that these values be public, so everyone knows what our priorities are. Of course, we make decisions to support the business when we need to, but in the long term the business exists to support our platform.
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u/Cahootie Feb 17 '22
Thank you for responding. My comment was partialy fuelled by some general frustrations with moderation (plus five or so beers), but it's nice to get feedback directly from the top of the company, and I appreciate having general ongoing discussions with admins through our own channels.
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u/_regionrat Feb 17 '22
It's not a hypothetical situation. We've already seen several incel shooters get radicalized here.
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u/GrumpyOldDan Feb 17 '22 edited Feb 17 '22
The overwhelming majority of people come to Reddit because they genuinely want to contribute and feel a sense of belonging. If that's not happening, something is wrong and we’ll fix it. People are good, and if we empower them, the good will always outshine the bad.
Something IS wrong and unfortunately Reddit is not fixing it.
The quality of report reviews is unacceptable. We report people harassing users, spreading hate, threatening violence and sexualising minors and we get told that it doesn't violate policy time and time again. We then have to re-escalate it to get it reviewed. This takes yet more of our time, and for many users who don't know how to re-escalate they walk away thinking Reddit just gave the person harassing or abusing them a free pass. Here's a post by the mods at r/science giving just a taste of the scale of the problem: https://www.reddit.com/r/ModSupport/comments/s9gw7g/followup_on_reports_submitted_for_controversial/
What is being done about this? We've offered suggestions, we bring it up regularly and every time we get a "we hear you" answer and no details of what is actually being done about it. This has been going on for many months, if not years. What are you and Reddit doing to fix it?
We need improvement on report reviews, we need an easier way to re-escalate incorrect report responses, we need to be able to provide context on reports. And Reddit needs to stop using the Warn > Temp Suspend > Perm Suspend flow for people found to be sexualising minors, it should be one report and they're gone.
So what happens now? We've heard dozens of placeholder answers for months, what's the action plan? What's the timescale for change?
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u/spez Feb 17 '22 edited Feb 17 '22
Thanks for the questions. I agree this is a problem, and I will address live in the Talk.
*Summarizing my answer from the talk: We agree. We've had more mistakes than is acceptable. In the short term, you should see improvement here with more training and other immediate process changes. In the longer term, we will evolve the reporting flows and build an appeals feature right into the product because it's way too hard to do both things today.
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u/zuzg Feb 17 '22
Speaking of which what's your stance on power mods, shouldn't be there a limit on how many subs one person can moderate?
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u/fredthefishlord Feb 17 '22
Sadly, that's impossible to really limit for them, because alt accounts and how reddit is anonymous.
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u/GrumpyOldDan Feb 17 '22 edited Feb 17 '22
Thanks for answering at least some of it.
I'm glad to hear the one-click re-escalation button is coming, that will be a huge help, especially when on mobile where the process is ridiculously difficult.
But we definitely still need to see progress in getting a higher percentage right first time, the re-escalation should be a rare event for when a mistake happens, not anything between 25-50% of our reports. So I will hope to see more of this soon. I know others will be as well.
But also I get that without context and sometimes knowledge of issues within a marginalised community it can be hard to understand why something is hate. Help us to help you - one thing I'm very keen to see is a 'give context on this report' option when submitting a report. We know that not every report reviewer will know why certain comments are hate, but we can provide context when we know it's a bit less clear.
I'd also be curious what kind of training your report reviewers receive, do you seek input on training material from members of commonly targeted communities?
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u/STEMpsych Feb 18 '22
u/spez I have a specific technical suggestion for addressing a specific problem raised in the r/ModSupport thread cited above, reviewing a specific incident in r/science: examples were given of report handlers failing to correctly handle offending one-word comments because they didn't parse the context.
Split reports into two queues, "default" and "context". Mod reports go into the default queue by default and are handled by the present system. But there is a ticky box on the report interface so mods can flag a report "check context". These reports go into a different queue for report handling, where the report handlers know to look for the larger context of why the comment was a violation; in the "context" queue, if the report handler can't see why something might have struck a mod as offensive, the workflow is that they contact the mod for more info, not just rule it not a violation.
If there are productivity standards for report handlers, they need to be different for the two queues, since the "context" queue will be much more time consuming to process than the default queue.
By separating the queues, there's a way for mods to let report handlers know that the violater is being sneaky about it, and they'll have to invest a bit more time in parsing the situation, but allowing the default to be read at face value.
There's a temptation to just have a flag for default vs context, and not have two separate work queues. If you don't separate these into two different queues, the report handlers will be constantly having to monitor for whether a report is a context report or not, which is extra cognitive load and slows them down, and their managers will have more trouble load balancing their work. Obviously there will probably be some report handlers who are better at parsing context violations than others, and it would be beneficial to be able to route those reports to them.
I would recommend that when a report that went in the default queue and was found not a violation, a mod should be able to forward it to the context queue if they think it appropriate, for re-evaluation.
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u/BuddhasNostril Feb 17 '22
When will you be mandating your employees be referred to as Redditits in honor of an obscure nautical slogan?
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u/Jboy2000000 Feb 17 '22 edited Feb 17 '22
We hear you
*Summerizing my answer from the talk: We promise we REALLY hear you this time, and we really promise we'll be better this time. And also we're going to build a system for people you remove for abuse to '''appeal''' more easily.
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u/_totally_toasted_ Feb 17 '22
come on man. they're trying their best. Dont worry. With reddit going public, they will probably be expanding their moderation team, and removing the issues.
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u/LoanSurviver101 Feb 17 '22
I don’t think 90% of the community believes any of your words. All admins and mods on this site blow
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u/iwishihadalawnmower Feb 17 '22
Yeah, this. There seems to be tacit approval of racism on numerous subs.
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u/BlueDevil369 Feb 18 '22
Unfortunately, you're not the best person to be making these assertions. Your opinion is yours, not everyone else's. Nobody should be subject to pointless banning simply because you say so, ever.
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u/GrumpyOldDan Feb 18 '22 edited Feb 18 '22
The stuff coming back as ‘not violating policy’ recently has included:
-asking a minor on livestream to remove clothing and show various body parts.
-various homophobic and transphobic slurs used towards people.
-death threats, telling people to kill themselves (often because of their identity), or comments that people of a certain identity should be killed.
Which are defined under Reddit policy, and in many places the law as not being a good thing to allow…
Not asking for a report to be taken as absolute truth there’s a problem, but there’s something majorly going wrong when stuff like the above isn’t being picked up.
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Feb 17 '22
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Feb 17 '22
Exactly. I've found my favourite content creators through reddit - and not because of someone spamming their videos everywhere. But it gets them clicks so they'll carry on doing it forever, and make a new account when banned.
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Feb 17 '22
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u/GrumpyOldDan Feb 17 '22
It's not a problem removing - the mods there seem to have been doing a great job with the post they discuss in the modsupport post I linked and removing hate.
It's what Reddit does when those comments are reported, as the post explains the error rate on actioning reports for hate content is depressingly bad.
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u/BurgerKingslayer Feb 17 '22
Looking at the unedited thread for the very example he gives, it has dozens of completely harmless comments removed. They deleted a comment by someone talking about how he or she enjoys rock climbing as a physical activity to stay in shape. What on earth would make someone look at that and say "Yeah, that's toxic and dangerous to the community. That comment has to go"?
The problem here is overactive moderation, not underactive.
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u/lukaentz Feb 17 '22
Your response to the cliched forum admin b.s. post is to cry about the snitch button not doing enough?
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Feb 17 '22
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u/heidismiles Feb 18 '22
Reddit is a moderated space, so if you want to "share a piece of your mind," you'll have to follow the rules of the subreddit as well as the website.
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u/ytyno Feb 17 '22
What is the picture for the future? As Reddit evolves into very specific communities will eventually the guidelines adapt to new needs ?
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u/spez Feb 17 '22 edited Feb 17 '22
Great question. Will take this one live.
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u/Designer_Koala_1087 Feb 18 '22
Doesn't work on Apollo
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u/MinimumArmadillo2394 Feb 19 '22
Doesn't work on old reddit either. Needs new reddit on the browser or official app.
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u/nvrtellalyliejennr Feb 17 '22
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u/spez Feb 17 '22
The technical term is "Snooling" and yes I have one. It's hard to type out what a great experience it has been so far. And all the clichés are true.
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u/nvrtellalyliejennr Feb 17 '22
oh and thanks for typing this out for everyone
oh and also i wanted to know what spez means. thanks 🙃
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u/Snoo22672 Feb 17 '22
This is a comment. Does Reddit value it?
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u/spez Feb 17 '22
Does an upvote count?
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u/Awkward-Butterfly893 Feb 17 '22
Hi Reddit CEO. Please fix the video player. Please
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u/Impressive_Change593 Feb 18 '22
tbf I think it got a lot better. one thing to do is make sure your network latency is as low as possible. (like for me it's really high connected to WiFi but it's decent when using mobile data so I just use mobile data)
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Feb 17 '22 edited Mar 28 '22
I’m just trying to turn the volume down so I don’t wake the family up… instead I opened the video to full screen.
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u/Antrikshy Feb 18 '22
Replace everything in the app with just the full screen video player? Got it!
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u/LoanSurviver101 Feb 17 '22
I downvote all admins and mods. Does that count
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u/Impressive_Change593 Feb 18 '22
I downvote all people that downvote admins and mods. does that count
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u/PitOscuro Feb 17 '22
Reddit values community
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u/spez Feb 17 '22
Yep, that pretty much sums it up.
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u/Impressive_Change593 Feb 18 '22
idk why people are so toxic. personally I believe that reddit is the best social media by far and nothing will convince me otherwise.
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u/I_PUNCH_INFANTS Feb 17 '22
You only care if it hurts your profit other then that we get fucked with no reach around.
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Feb 17 '22
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u/mc_mentos Feb 17 '22
Yes but, compared to other companies...
Like comparing Elon with Bezos.
"There is no lesser evil" – Gerald
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u/awesomesaucebigg Feb 17 '22
I like this. I know others in comments aren't liking it too much, but I appreciate the truth behind these values, and I do think they are the ideal values of reddit.
What I would like to know is what does this change? Should we expect to see new sitewide rules or other things change because of this? Will more hateful subs be shuttered from this?
Thanks in advance.
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u/spez Feb 17 '22 edited Feb 17 '22
I'll expand on these question in the talk, but the short version is:
These value are not new, but newly public. We have been using them internally for years. Our platform-wide policies are under constant evolution. We don't have a changes in mind tied to the sharing of these values, but coincidentally you should expect a policy update in the relatively near future.
*edit typo
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u/awesomesaucebigg Feb 17 '22
Thanks spez for the genuine reply.
Appreciated greatly. I'll be on the lookout for that update!
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u/_totally_toasted_ Feb 17 '22
what is "the talk""
Is there some reddit event coming up or something??
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u/dzumdang Feb 17 '22 edited Feb 17 '22
Genuinely wondering the same thing. "The talk?" Is there a planned, upcoming live video talk? Please clarify!
Edit: on my home feed, there is a very annoying banner that I can't get rid of, as of today, advertising live "Talks" for subs I'm a part of. I imagine what u/spez is referring to is related to a new, live "Talk" function. If so, great- but can we please have the choice to swipe these new, annoying banners away on our home feeds? It's incredibly distracting each time I return to my main subscribed feed. I find that options for customization is nearly always a better way to go than major, forced changes.
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u/Trowaweg123 Feb 17 '22
You forgot the value about cats
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u/Go_JasonWaterfalls Feb 17 '22
Touché. "These values have and will constantly evolve over time..."
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u/Trowaweg123 Feb 17 '22
Good to see the vp of community is aware of the importance of cats to the company
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u/Lampanket Feb 17 '22
fix the video player
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u/Jason1143 Feb 17 '22
Yeah. The current state of mobile reddit is unacceptable. I'm going to have to swap to something else if it does get fixed, it is starting to get super annoying. And I can't go back to comments, it just throws me into the post at the start.
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u/Sanlear Feb 17 '22
When Reddit goes public as a company, Wallstreet is going to want to add a “Show Me the Money” value. The upcoming IPO makes me nervous. I hope there won’t be too many major changes. I like it here. No other social media has entertained me like Reddit has throughout the years.
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u/BenevolentCheese Feb 17 '22
First thing they're going to announce is they're shutting down old reddit, probably only a few weeks from now. l hope someone a destination set up in advance that will mirror the old functionality, because it's coming, and it's coming soon.
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u/foamed Feb 18 '22 edited Sep 15 '23
First thing they're going to announce is they're shutting down old reddit, probably only a few weeks from now.
I doubt it's the first thing they'll shut down, it would almost completely ruin the site for power users and moderators.
They are going to restrict or at least limit access to the API so that third party mobile apps can't be used, then they'll eventually shut down old.reddit when got all their planned features and safety nets up to speed.
The problem is that they need to figure out a way to replace moderators in the likely event of another blackout (boycott). They don't want to see large subreddits getting shut down for the third time, especially when they are now beholden to share holders and investors.
Here's how they can prevent that - by paying moderators with their own crypto currency:
Community Points currently exist on a testnet version of the Ethereum blockchain, which uses similar technology to Bitcoin to validate ownership and control of tokens based on who holds them.
Community Points are distributed every 4 weeks based on contributions people make to the community.
Who gets Community Points?
Community Points are distributed across multiple groups.
Contributors receive 50% of Community Points.
Moderators receive 10% of Community Points.
The remaining 40% of Community Points are set aside in a Community Tank, which supports the project in other ways (for example, by allowing users without Points to purchase perks like Special Memberships on-chain).
More info:
Edit: September 15th, 2023:
One and a half year later I read this comment again. I spent close to an hour to self reflect and to think about what I initially stated.
The admins won't give a damn about moderators, their end game is to replace moderators with a fully automted system. They might introduce their crypto currency (community points) but at some point the site will be fully automated by AI.
Sorry to say, but it's cheaper, less inconsistent, and less drama-inducing than human moderators. I don't like it either but it's likely what's going to happen. Yes, this sucks. :/
I've already been permanently banned by Anti Evil Operations (aka. AEO) at least three or four times in the past six months for reporting rule breaking content. Yes, the automated system is actually that bad.
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u/InternetOpinion_ Feb 17 '22
The timing of this subreddit being created... this post in itself, happy wholesome corporate vomit... it's all a giant dark cloud. Reddit already is no exception, money already has and will continue to be the pillar that crushes 'core values' like it has everywhere else. Aaron Swartz warned that this is what would happen and what we're watching is it happening in real time. Disintegration of the world wide wild west as we knew it years ago metastasizing to its final form.
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u/DazedAndTrippy Feb 17 '22
I mean this isn’t technically true but I don’t know why you’re being downvoted. Entering the public market could be bad, Reddit may start making purely money motivated decisions at the cost of its platform. Maybe we’ll get lucky and it’ll stay the same. We’ll have to wait and see I suppose.
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Feb 17 '22
Yeah, but, also, noone nuked your comment yet, so maybe it's not all bad?
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u/Negative_Knee_6455 Feb 17 '22
I like reddit much better than other social media platforms as it feels more real, subtle and genuine and i see it as a helpful tool for building better communities.
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u/DeaditeMessiah Feb 17 '22
The power of anonymity. As soon as we have to post under real names, it will all become censorship and shaming, like at Facebook.
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u/Antrikshy Feb 18 '22
There’s another component to it - the voting system.
On one hand they keep trash comments and posts at the bottom (and discourage them in the first place). On the other hand, they result in the hive mind and echo chambers.
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u/Gemmabeta Feb 17 '22
We believe Reddit is the most human place on the internet.
Well, that does not bode well for humanity, does it.
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Feb 17 '22
Really laying it on thick trying to convince us that the users on Reddit are humans and that they mean well.
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u/glennjersey Feb 17 '22
Right? I'm reminded of Ultron going rogue after spending 30 seconds on the internet and deciding the best option was to destroy the human race.
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u/ikilledtupac Feb 17 '22
If Privacy is a Right, how come the "log outbound clicks" is opt-out instead of opt-in?
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u/i_Killed_Reddit Feb 17 '22
You guys need to invest in non-english report reviews. I reported a comment few days back which was a clear threat of violence in hindi, and got a reply from AEO that the content doesn't violate reddit policy.
Lots and lots of such abusive/threatening behavior is overlooked because there isn't any tool to manage it. Reddit seriously needs to invest into these tools beyond English speaking content.
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u/advik_143 Feb 17 '22
Left instgram and started using reddit. Never regretted this decision.
I fucking love reddit!
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u/Go_JasonWaterfalls Feb 17 '22
The internet is a big place! We're glad you're here, too.
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u/dad1234aaa Feb 17 '22
You say that Reddit is the most human place on the internet, yet according to r/humansarentrealbutthissubredditis humans aren’t real. Care to explain?
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u/dzumdang Feb 17 '22
I hope these critiques are reviewed by admins here and taken seriously.
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u/spez Feb 17 '22
Hi everyone,
Here is the Talk. I'll do my best to address some of the more nuanced questions live.
(It's our first time using this format, bear with us!)