r/pchelp • • May 11 '26

7th Anniversary of PCHH

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4 Upvotes

r/pchelp • • Dec 15 '19

Perform these steps before posting about POST/boot/no video problems!

196 Upvotes

Link to original list from tom’sHARDWARE with pictures

"No POST", "system won't boot", and "no video output" troubleshooting checklist

This checklist is a compilation of troubleshooting ideas from many forum members. It's very important to actually perform every step in the checklist if you want to effectively troubleshoot your problem.

  • 1.Did you carefully read the motherboard owners manual?

  • 2.Did you plug in the 4/8-pin CPU power connector located near the CPU socket? If the motherboard has 8 pins and your PSU only has 4 pins, you can use the 4-pin connector. The 4-pin connector USUALLY goes on the 4 pins located closest to the CPU. If the motherboard has an 8-pin connector with a cover over 4 pins, you can remove the cover and use an 8-pin plug if your power supply has one. This power connector provides power to the CPU. Your system has no chance of posting without this connector plugged in! Check your motherboard owners manual for more information about the CPU power connector. The CPU power connector is usually referred to as the "12v ATX" connector in the owner's manual. This is easily the most common new-builder mistake.

  • 3.Did you install the standoffs under the motherboard? Did you place them so they all align with the screw holes in the motherboard, with no extra standoffs touching the board in the wrong place? A standoff installed in the wrong place can cause a short and prevent the system from booting.

  • 4.Did you verify that the video card is fully seated? (may require more force than a new builder expects.)

  • 5.Did you attach ALL the required power connector(s) to the video card? (some need two, some need none, many need one.) It is best to use cables connected directly to the PSU. Only use adapters if absolutely necessary.

  • 6.Have you tried booting with just one stick of RAM installed? (Try each stick of RAM individually in each RAM slot.) If you can get the system to boot with a single stick of RAM, you should enable an XMP profile or manually set the RAM speed, timings, and voltage to the manufacturer's specs in the BIOS before attempting to boot with all sticks of RAM installed. If your motherboard supports XMP profiles, that is the best way to get your RAM running at its rated specs. Nearly all motherboards default to the standard RAM voltage (1.8v for DDR2, 1.5v for DDR3, & 1.2v for DDR4). If your RAM is rated to run at a voltage higher than the standard voltage, the motherboard will underclock the RAM for compatibility reasons. If you want the system to be stable and to run the RAM at its rated specs, you should either enable an XMP profile or manually set the values in the BIOS. Many boards don't supply the RAM with enough voltage when using "auto" settings which causes stability issues.

  • 7.Did you verify that all memory modules are fully inserted? (may require more force than a new builder expects.) It's a good idea to install the RAM on the motherboard before it's in the case.

  • 8.Did you verify in the owners manual that you're using the correct RAM slots? The following image is just an example. Verify in the owners manual the recommended RAM slots to use for single, dual, triple, or quad channel applications. This will vary depending on motherboard manufacturer, number of supported RAM channels, and how many sticks of RAM are being used.

  • 9.Did you remove the plastic guard over the CPU socket? (this actually comes up occasionally.)

  • 10.Did you install the CPU correctly? There will be an arrow on the CPU that needs to line up with an arrow on the motherboard CPU socket. There may also be a notch that will only line up in one direction. Be sure to pay special attention to that section of the manual!

  • 11.Are there any bent pins on the motherboard/CPU? This especially applies if you tried to install the CPU with the plastic cover on or with the CPU facing the wrong direction.

    1. If using an after market CPU cooler, did you get any thermal paste on the motherboard, CPU socket, or CPU pins? Did you use the smallest amount you could?
  • 13.Is the CPU fan plugged in? Some motherboards will not boot without detecting that the CPU fan is plugged in to prevent burning up the CPU.

    1. If using a stock cooler, was the thermal material on the base of the cooler free of foreign material, and did you remove any protective covering? If the stock cooler has push-pins, did you ensure that all four pins snapped securely into place? The easiest way to install the push-pins is outside the case sitting on a non-conductive surface like the motherboard box. Read the instructions! The push-pins have to be turned the OPPOSITE direction as the arrows for installation. This means with the arrow pointing away from the heatsink.
    1. Are any loose screws laying on the motherboard, or jammed against it? Are there any wires running directly under the motherboard? You should not run wires under the motherboard since the soldered wires on the underside of the motherboard can cut into the insulation on the wires and cause a short. Some cases have space to run wires on the back side of the motherboard tray.
    1. Did you ensure you discharged all static electricity before touching any of your components? Computer components are very sensitive to static electricity. It takes much less voltage than you can see or feel to damage components. You should implement some best practices to reduce the probability of damaging components. These practices should include either wearing an anti-static wrist strap or always touching a metal part of the case with the power supply installed and plugged in, but NOT turned on. You should avoid building or working on a computer on carpet. Working on a smooth surface is the best if at all possible. You should also keep fluffy the cat, children, and Fido away from computer components.
    1. Did you check the debug LEDs, Q-code display, or install the system speaker (if provided) so you can check codes in the manual? Most modern motherboards come with debug LEDs or a Q-code display. A system speaker is NOT the same as normal speakers that plug into the back of the motherboard. A system speaker plugs into a header on the motherboard that's usually located near the front panel connectors. Debug LEDs, Q-code displays, or a system speaker are critical components when trying to troubleshoot system problems. You are flying blind without them. The motherboard owner's manual will have a list of codes you can reference. If your case or motherboard didn't come with debug LEDs, a Q-code display, or system speaker you can buy a system speaker for cheap here: http://www.cwc-group.com/casp.html
    1. Did you read the instructions in the manual on how to properly connect the front panel plugs? (Power switch, power led, reset switch, HD activity led) Polarity does not matter with the power and reset switches. If power or drive activity LED's do not come on, reverse the connections. For troubleshooting purposes, disconnect the reset switch. If it's shorted, the machine either will not POST at all, or it will endlessly reboot.
    1. Did you turn on the power supply switch located on the back of the PSU? The switch should be depressed on the side with an I, the O means off. Is the power plug on a switch? If it is, is the switch turned on? Is there a GFI circuit on the plug-in? If there is, make sure it isn't tripped. You should also make sure the power cord isn't causing the problem. Try swapping it for a known good cord if you have one available.
    1. Is your CPU supported by the BIOS revision installed on your motherboard? Most motherboards will post a CPU compatibility list on their website.
    1. Have you tried resetting the CMOS? The motherboard manual will have instructions for your particular board. User Darkbreeze also provided the following:

BIOS Hard reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases, it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes are up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset.

http://www.spotht.com/2010/02/reset-bios-clear-cmos.html

    1. If you have integrated video and a video card, try the integrated video port. Resetting the bios, can make it default back to the onboard video. If you are trying to use HDMI outputs, try using DVI or VGA instead. Sometimes, the HDMI ports won't work until the correct drivers are installed.
    1. Make certain all cables and components including RAM and expansion cards are tight within their sockets.

I also wanted to add some suggestions that jsc often posts. This is a direct quote from him:

"Pull everything except the CPU and HSF. Boot. You should hear a series of long single beeps indicating memory problems. Silence here indicates, in probable order, a bad PSU, motherboard, or CPU - or a bad installation where something is shorting and shutting down the PSU.

To eliminate the possibility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding" - from the 1920's home-brew radio days. I always breadboard a new or recycled build. It lets me test components before I go through the trouble of installing them in a case.

If you get the long beeps, add a stick of RAM. Boot. The beep pattern should change to one long and two or three short beeps. Silence indicates that the RAM is shorting out the PSU (very rare). Long single beeps indicates that the BIOS does not recognize the presence of the RAM.

If you get the one long and two or three short beeps, test the rest of the RAM. If good, install the video card and any needed power cables and plug in the monitor. If the video card is good, the system should successfully POST (one short beep, usually) and you will see the boot screen and messages.

Note - an inadequate PSU will cause a failure here or any step later.

Note - you do not need drives or a keyboard to successfully POST (generally a single short beep).

If you successfully POST, start plugging in the rest of the components, one at a time."

If you suspect the PSU is causing your problems, below are some suggestions by jsc for troubleshooting the PSU. Proceed with caution. I will not be held responsible if you get shocked or fry components.

"The best way to check the PSU is to swap it with a known good PSU of similar capacity. Brand new, out of the box, untested does not count as a known good PSU. PSU's, like all components, can be DOA.

Next best thing is to get (or borrow) a digital multimeter and check the PSU.

Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.

View: http://www.youtube.com/watch?v=5FWXgQSokF4&feature=youtube_gdata

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU. You can carefully probe the pins from the back of the main power connector."


r/pchelp • • 2h ago

HARDWARE Why is my NEW GPU doing this?

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21 Upvotes

Just installed this 9070XT and for some reason, only two of the fans are spinning.


r/pchelp • • 1h ago

HARDWARE Pc upgrade

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• Upvotes

Hey guys God bless I wanna upgrade my pc cuz it kinda sucks but idk which component to change/upgrade can yall help me out ty


r/pchelp • • 1h ago

OPEN Pc won't show manufacturer logo in boot and I can't access bios for some reason

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• Upvotes

r/pchelp • • 12m ago

HARDWARE No input, red flashing cpu light and continious Orange Ram light

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• Upvotes

Been doing this for the last 2 years and its been working fine. Suddenly it stopped working, and i should add the pc doesnt work when the ram are set on any other layout.


r/pchelp • • 10h ago

PERFORMANCE I built this pc in 2020 with what I could afford, please tell me if I’ve been straining tf out of it and if I should get a new GPU.

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18 Upvotes

GPU: NVIDIA GeForce GTX 1660
CPU: Intel(R) Core(Tm) i9-9900k CPU @ 3.6GHz
Ram: 32gb
SSD: XPG SPECTRIX S40G (2 sticks)
(Can’t remember motherboard specs but imma attach a pic showing all the specs bc idk which one is the motherboard)

It honestly runs most online games with medium settings like Fortnite at a pretty consistent 165 fps (my monitor is 165hz). But others make it have frame drops and idk if it’s bc the game is relying too much on the CPU (talking about team fortress 2). I also get frame drops occasionally on siege and cs2. Give it to me straight I just need to know if I’ve been choking tf out of this pc.


r/pchelp • • 7h ago

HARDWARE Pc keeps turning off in certain conditions

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12 Upvotes

I’ve been having this issue for a long time after building my gaming pc.
Every time I unplug the dp port from the monitor and plug it back in, the whole pc turns off and restarts instantly booting back to the motherboard logo. This also happens if I wake up my pc after leaving it on sleep mode for super long. The pc flickers on for a second and the fans spin but the usual windows login doesn’t show up and the screen is black. Unplugging and replugging the dp port fixes it and makes it reboot.

I’ve tried updating graphics drivers, chipset drivers, wiping drivers with ddu, updating windows.
The dp cable I’m using comes with the monitor itself
Monitor: Aoc oled 27in q27gazd
My pc:
9800x3d
Asrock b650m pro rs wifi
Rtx 3080 gigabyte 10gb
16gb ddr5 xpg 6000mhz
750watt Corsair rm750 psu

I’d greatly appreciate it if anyone could figure out how to fix this

Edit: tried using different cables, different ports on the gpu and even hdmi, I even unplugged the other end of the cable from the monitors and the issue persists. Plugging any cable in causes it to restart instantly losing all power and booting back up again


r/pchelp • • 6h ago

HARDWARE Is my laptop cooked? Lenovo Legion no longer detecting the gpu

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8 Upvotes

I reset windows, and deleted & reinstalled the drivers. Does this just mean its a hardware issue and i am out of luck?

Also how long can I use the computer with the internal chip before it explodes? It runs very hot just sitting on the home screen. 88C or 172F


r/pchelp • • 2h ago

HARDWARE Question?

3 Upvotes

Is getting a 1 or 2tb M.2 NVMe better than getting a 4tb ssd ?


r/pchelp • • 1h ago

HARDWARE Power issue

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• Upvotes

So i recently accidentally plugged in a powered hdmi splitter into my pc with it off and i noticed when my controller started vibrating and now my pc wont turn on and have tried to trace the problem but cant figure it out and ideas on if its the psu or something else i have already tried replacing the cmos battery on motherboard but now im lost dont want to have to pay to get it fixed unless ill have to any help would be very appreciated


r/pchelp • • 1h ago

OPEN What are these happened on boot up fixed when i restarted should i be worried?

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• Upvotes

r/pchelp • • 1h ago

HARDWARE Specks on CPU die

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• Upvotes

Ran into this on my first repaste. I glided my nail across the die to feel the texture and noticed these black specks. Theres no difference in surface texture after looking at it from different angles. It doesn’t rub off.
Does anyone have an idea as to what it is? And does this affect the performance?

ThinkPad L14 G2


r/pchelp • • 5h ago

Discussion Is it worth to get Ryzen 7 5800x3D while currently owning Ryzen 5 5600X?

5 Upvotes

Hey so I mostly play Call of Duty, esport games and would like to have a good FPS improvement. The only think in my PC as for now that's limiting me is my CPU.

I play on 1440p, 3440x1440p, and would like to onow if this upgrade is 'a good idea' since Ryzen 7 5800x3d is really expensive given that AM4 is a 10 year old technology. Here is my current setup. Help me decide!

GPU - RX 9060 XT 16GB GAMING OC

CPU - RYZEN 5 5600X

PSU - CHIEFTEC VEGA 850W PLUS (MODULAR)

RAM - 2x16GB AEGIS 3200MHZ

CPU FAN - THERMALRIGHT ASSASIN SPIRIT 120 VISION ARGB

MOTHERBOARD - MSI B550M PRO

1x SN7100 BLACK NVME 2TB


r/pchelp • • 1h ago

PERFORMANCE Pc way underperforming

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• Upvotes

I’ve tried optimizing, fully wiping and even upgraded the cpu cooler nothing is making my pc perform as expected I have nothing downloaded besides this app now and it still does this.
Acer predator po3-630 i511400f 3060ti 1tbssd m.2 16gb ddr4 ram 3200mhz nothing is capped
Please help.
I get 90 fps fornite on low settings 1080 res.
140 fps valorant low settings default 1080 res


r/pchelp • • 2h ago

HARDWARE Why is my pc making this noise?

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2 Upvotes

r/pchelp • • 2h ago

HARDWARE how do i fix this

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2 Upvotes

monitor has dvi and vga ports. i bought a new vga cable and dp to vga adapter (the ones in the video). that didnt fix the problem. i had switched from rx 580 to rx 6600 xt yesterday and had no problem playing on the pc. althought i had this same problem when with the rx 580 but it always fixed itself. how do i fix this?


r/pchelp • • 12m left

HARDWARE Is this a good gaming monitor? Found It Very cheap for a 260hz and ordered It but im thinking about getting a refund

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• Upvotes

I was about to buy an LG ultragear 24gs60f-b but found this one, It has almost no reviews but its from Asus


r/pchelp • • 12h ago

HARDWARE Broken digital display cable locking mechanism

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10 Upvotes

Put this cable in like 4 years ago not knowing the plastic housing being broken was a problem. Hasn’t caused me any harm but I’d like to get a new cable and there’s surprisingly little information online on how to get these out when they’re not already broken in your gpu. How should I go about moving the latching mechanism? I also had the thought of just buying a cheap cable and stealing its plastic housing and undoing it like so.


r/pchelp • • 1m left

HARDWARE Weird screen flickers with rtx 5070

• Upvotes

Last week I noticed that sometimes there is a flicker on my monitor, a screen wide white box with some black spots in it, that pops for half a second and goes away, with about 10 minutes between each flicker, more or less. It started when I was playing Planescape Torment on steam, so I thought it was a game bug, but it started happening outside of the game, specially when I alt-tab from a game. It takes some time to start, seemingly random, I wonder if it’s a problem with the GPU, or something “normal”, I’ve also updated to the latest Nvidia driver.


r/pchelp • • 1m left

SOFTWARE Getting blue screen on boot

• Upvotes

When I boot my pc I get a blue screen, but when I turn my pc on again it doesn’t happen. I only get the issue when I start it after not using it for a while.


r/pchelp • • 0m ago

HARDWARE Weird monitor problem

• Upvotes

I have a super weird problem with my monitor or maybe pc. My problem is that when my monitor is on before I boot my pc, my pc starts beeping. However when I turn my monitor on after my pc it’s completely fine. This only happens with one of my monitors. The one that it happens to is 2560x1440 and the other is 1920x1080 so I don’t know if it might be because of that. Please ask me questions if you need more info, because I don’t know what could be causing this


r/pchelp • • 15m ago

HARDWARE what do you actually use to clean a dusty PC when you don't have canned air?

• Upvotes

Every cleaning thread seems to jump from "buy compressed air" to joke answers like a leaf blower, which doesn't help much when the case filter is already choked and the store is closed. A soft brush feels harmless until somebody mentions static, and a vacuum nearby feels useful until somebody says that's how you cook a GPU. For regular home builds, what's the boring safe routine people actually use: hold the fans still, brush the heatsink, vacuum near the case but not touching anything, or something else entirely?


r/pchelp • • 15m ago

Discussion How do I fix the lag in my loq

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• Upvotes

I have recently bought an loq Ryzen 7 rtx 5060 but i experiance a lag in opening and sometimes on using .what should I do ,is it the laptops problem . Should I replace it . Can I get it fixed


r/pchelp • • 17m ago

Discussion Mon pc ne démarre plus.

• Upvotes

Bonjour tout le monde, je viens ici en désespoir de cause. J'ai acheté un pc gaming il y a 6 mois, il fonctionnait très bien à l'exception de quelques bugs occasionnels.

Depuis hier matin il ne fonctionne plus, quand je l'allume rien ne s'affiche à l'écran et le bouton d'allumage clignote lentement comme quand il est en veille. Les ventilateurs tournes et les lumières internes fonctionnent, il n'y a que les ventilateurs de la carte graphique qui tournent par intermittence. Si je le laisse allumé il fait du bruit de temps en temps comme si il redémarrait mais rien ne change.

Hier soir l'ordinateur a finalement démarré mais il a freeze au bout de quelques seconde. Après ça il démarrait bien mais toujours pour freeze en moins d'une minute. Par contre quand j'arrivais à accéder au bios ou à l'outil de réparation windows (celui auquel on accède si on redémarre son pc plusieurs fois) là ça ne freezais pas. J'ai essayé de réinstaller Windows en gardant mes fichiers et depuis c'est comme avant, rien ne s'affiche et le bouton de démarrage clignote lentement. Si quelqu'un pouvait me dire quel est le problème se serait vraiment génial, je soupçonne que le pc ne reconnais pas la carte graphique mais je n'y connais pas grand chose.

Mon matériel :

CPU : AMD AM5 Ryzen 7 7800X3D 8x 4,20Ghz / 5.00Ghz 8C/16T 120W tray

Carte mère : ASUS Prime B850-Plus WIFI

Carte Graphique : AMD Radeon RX 9070 XT 16GB

RAM : DDR5-6000 32GB PC5-4800U Kingston Fury Beast RGB CL30 single

Merci d'avance et si besoin de renseignements je suis disponible.