r/linuxhardware • u/Intelligent_Ad_5751 • 11h ago
Support I desperately need help with my pop os laptop
My pop os school laptop, (which used to be a galaxy book 4) suddenly became really strange, it wouldn't open the password screen and instead it just shut itself off, again and again, and now it opens in a menu selection for new kernel,old kernel and recovery, but none of them open correctly, they go to a gray screen then they reset
after a lot of research i discovered a few things
Although none of them open, if i set the boot options on specifically the recovery version to "nomodesit acpi_osi=windows init=/bin/bash" it opens a text version
The battery and storage seem fine since the laptop can still measure battery amount and it can still access the storage, that's how i managed to back up the important college files
The issue seems to be pop os itself, as any version of it will not open at all, I even tried the USB boot menu and it still reset itself.
But then I tried to use a endeavourOS USB and without any tinkering it booted
Even though it can measure the battery, anytime I disconnect the charger from the laptop it shuts down, not even the power indicator turns on even after holding the button for a minute straight
I went to a repair guy and asked him to unplug the wire connecting the battery to the rest of the system than reconnect it after 2m 30s and that seems to have done nothing at all
When I tried to download endeavourOS it gave me a pacman error before it even got to wiping the laptop
And even now I still have no idea what pop os did to my machine to make it unable to be turned on without the battery, can anyone help?