Hi folks,
I’m looking for some advice regarding a friend who is currently outside the UAE and needs to clarify an issue with one of his cars before planning to return to Dubai with his family.
His residency visa expired, and he was unable to obtain a new residency visa. He subsequently switched to a visit visa and left Dubai for his home country around three months ago, completing his exit properly and on time.
He has no known criminal record or history of any legal cases, accidents, or theft-related issues. However, due to his residency situation, he was unable to sell his two cars before leaving. Both vehicles have pending registration renewals and a couple of speeding fines, reportedly totalling around AED 1,000–1,500.
Yesterday, one of his cars was towed by the Dubai authorities from outside the building where he previously lived. According to the building security guard, the authorities mentioned that there was a case associated with the vehicle. However, no official documents or further details were provided, and my friend is currently outside the country.
We want to understand what actually happened and whether there is any legal or administrative issue associated with the vehicle or its owner. He is planning to return to Dubai with his family, so naturally, he wants to ensure there are no unexpected issues at the airport or upon his arrival.
Main questions are:
How can we verify why the vehicle was towed and whether there is an actual case associated with it?
Which Dubai authority should we contact to check the vehicle's status and any potential case or restriction linked to the owner?
Is there a way to verify his legal status or any travel restrictions while he is outside the UAE?
Since he is not currently in the country and we do not have any official paperwork, what would be the best way to investigate this matter ?
I’d really appreciate any guidance from anyone who has dealt with a similar situation or knows the proper procedure. Thank you in advance.