We're design students researching how people with food allergies navigate ordering at places like Starbucks. This is not a real Starbucks feature—it's a concept we're testing.
Imagine that when you're placing a mobile order and the app lets you select an allergen (dairy, tree nuts, peanuts, etc.). It then changes what you see and provides allergen-specific information for each menu item.
If you have a food allergy, we'd love to know:
- What, if anything, would this help you with?
- What information would you still need before you felt comfortable ordering?
- What about this would you not trust?
- Is choosing the right menu item actually the difficult part—or does the bigger problem happen somewhere else in the ordering/preparation process?
We're especially interested in hearing about your actual experiences ordering, rather than whether you simply like the concept.
If you could provide us any feedback on this idea, we’d greatly appreciate it!