I bought a face wash from boots that arrived with an overpowering mould smell, the product must have spoiled. So I emailed them for a refund.

They have an auto responder that says "if this email didn't solve your issue respond with this info". I've replied to that email, followed up, tried again with a new initial email, etc. I haven't gotten a single reply from Boots and it's been weeks! At this point I'll have to do a chargeback.

I'm really shocked that such a huge company is doing this, has anyone else had this experience?

did my sisters wedding makeup and my own on zero sleep, braced for my face to slide off by the reception. packed a powder and a spare lippie for the touch ups i was certain id be running to the loo for.

base went first. concealer gone into my under eyes by the speeches, redid it twice.

got the photographers gallery back and went through the late ones, gone midnight, everyone sweaty from dancing, half the bridal party barefoot. my lip is just. still there. same shade it started, not one touch up, never opened the spare i packed.

only thing id done different was prep my lips that morning. is it the prep that holds a colour that long or just the formula? cant tell​

40+ friendly and suitable for sensitive skin if possible. Thanks

Hi all, I’m looking for a palette that has a setting powder, blush, bronzer and highlight as a very fair skinned, pink undertoned woman. Thinking hourglass or Charlotte tilbury but I know Milani do something similar so open to any suggestions please ☺️

I’m nearly out of my hula bronzer and I want to try something else! Any recommendations? Also I like to do cooler shades

Hello. This is the Armani Silk Foundation. I bought it less than two months ago.I looked at the bottle today and it’s a complete mess with some white stuff floating in there??

Honestly just a rant atp cos im so annoyed.

Context: My two fav perfumes in the world are Phlur Missing Person & Father Figure but never committed to large bottle as they’re a bit out of my price range.

So 2 weeks ago when I when i saw Space NK were doing £20 off £100 and that any Phlur purchase over like £50 had a free travel size father figure perfume I was like hell yes this is the time I finally invest in a full bottle. I was so excited that I was able to get a 50ml Missing person for £20 off AND a travel size father figure for such a great deal like genuinely so chuffed as i love perfumes but can rarely afford big bottles!

However - cut to when the order is shipped (a day late may I add and I have premium delivery, ordered way before cut off) I can see everything but the gift has been shipped, which is sat on ‘awaiting dispatch’. I’m confused to I message customer services ( 🤡) to ask when it will be shipped. At this point I’m a bit disappointed but whatever it’ll probably get shipped tomrrow right? ( 🤡 ). Delivery comes, no free gift of course and I’ve not gotten a response from them yet. I wait a few days, free gift not sent so I message again. To cut a long story short the gift never gets dispatched and over the course of about 12 days I have not once received a genuine response, I have literally emailed nearly every day on the same thread. To make things worse up until like 2 days ago the promotion was STILL LIVE despite it being obvious at this point the gift was probably out of stock! I then got one ‘response’ 4 days ago (if you can call it that) saying ‘I can see the package was delivered last week to you so I assume all is well’. Yes it was, without the gift which I made clear in my emails, I reply instantly saying yes but my point is where is the free gift that was meant to come with my order, I can see the promo is still live on your site so why haven’t I got mine - of course no response again. Today I was like I’ve had enough so sent a long shitty complaint email. Lo & behold 20 mins later I get a response essentially saying that when my order was picked the free gift was out of stock and wouldn’t not be able to fulfilled but they can offer me £10 of points. Okay so why could no one have at least told me this 10 days ago and took the promo off the website then as clearly my emails had been received and ignored. Whatever at this point I knew I was not gonna be getting this gift but why was this promotion still live on the website wayyy after it was out of stock, knowing that they wouldn’t be able to fulfil it with any new orders? As Phlur is so popular I’m sure lots of people will have not gotten this too. I ask them that in my reply and of course that question is completely ignored, they just tell me the points will be issued.

I know this is so long and ranty and blah blah but I’m just so shocked. I’ve never had such an appalling customer service experience in my life and I order alotttt of shit online lol, nor am I a ‘Karen’ in any way lol. Space NK was always the best place to buy high end beauty stuff for me, especially because of their generous exchange policy but this has just completely put me off. Just beware if you’re ordering something only in part to get the free gift as it just feels like a scam atp to get you to buy stuff, I’ve seen other threads about this too for other free gift promos.

I can’t say Sephora is much better as evri just constantly looses my parcels but at least they respond to you fairly quickly and always resolve it immediately.

TL:DR never order any thing from Space NK and expect to get the free gift, you’ll probably be disappointed and at this point it just feels like a scam.

Does anyone know how to use Made by Mitchell slip dew highlighter without it lifting off my foundation, concealer & my eyeshadow?

I’ve tried using fingers, sponges, dense and fluffy brushes. Yapping the brush off on my had first to remove excess product and not doing that. Nothing works

​

I am looking for recommendations for small, red eyeshadow pallettes or individuals that I can get in or order to the UK. I really need true shades. Not reds that apply pink or orange. I have a Cheeryep one that goes pink on application, which is very annoying. It remains pink no matter how much I build it up. Powder or cream to powder formulas preferred.

I have fair skin, true cool undertone, blue eyes, and dark hair. Attaching bare faced pictures for reference.

literally applied this a day ago and it’s already looking clumpy with marks all over it??

i’m too poor to afford a new set of acrylic nails and too lazy to do my own so i’ve opted for nail polish and remembered why i hated it… are there any specific nail polishes out there anyone could recommend or is the chipping and marks inevitable? 🫩

or is it an application thing? help

I’ve been doing some research on more natural perfumes. I was wondering if anyone has any recommendations?

I recently tried the Dulce By/ Rosie Jane. I adore the warm soft vanilla scent but sadly I feel it does last particularly long on my skin and I find my reapplying often throughout the day. I was considering layering it with the matching body wash and body oil to make the scent last longer.

Im new to makeup and i know NOTHING about it...(or just a little bit)

So can anyone can tell me which eyeliner shape should i choose 😫 ?

• Im in love with the 20’s/60’s eyes makeup look...do yall think it would suit me ?

Also my eyes are smaller IRL

Can you recommend eyeshadow palettes with metal case and magnetic closure ?

I want to buy some products from Rituel de Fille and import them for personal use into the UK. I wondered if anyone had done this and what the tarrifs were like as Rituel de Fille don't include them in the order amount and delivery fee. I know I can buy from Revolve or Green Jungle Beauty Shop, but they don't have all the products I want 🤣😭

I'm just trying to work out if I should do it directly or if I should use a service like American Seasonal Home

I'm also desperate to get some Phytosurgence who are in Canada but don't ship to the UK, and mail forwarding for them is out of reach financially, I don't know if anyone has found a way to do this into the UK

Thank you

I have religiously used Youngblood loose mineral foundation for years as it suits my skin. Now I can’t find my shade (soft beige) anywhere! Except the YB website but is an additional $25 for delivery since coming from USA 🙈

Anyone see where I can get it or recommend something similar? Superdrug appear to be stocking now but only in 2 shades that are not mine…

I have tried bare minerals and Laura geller baked but not a fan!

Can anyone recommend a cool toned eyeshadow palette? I’m a bit of a makeup minimalist so I want something pretty versatile

-cool toned
-neutral everyday colours
- a few glitters or shimmers for a night IIT

I’m looking a for foundation that isn’t technically Halloween makeup but just a very light pale color. And also a contour stick in a cool grey tone. I’m very picky about what makeup I put on my face because my skin is very sensitive and I don’t want to spend a ton of money on makeup I’m only going to wear once. I have combo skin and would like something that doesn’t accentuate pores. Thanks!

Hi there, I'm looking for a good clay mask [bonus if it's in a fun colour like blue or green] that isn't too drying, has a good texture, simple ingredients, isn't exorbitant and is suitable for using weekly or every other week. I've tried a range of price options from Sand & Sky, L'Oreal, Haeckels etc. Any K-beauty/ high street recommendations appreciated!

I use Tretinoin/hylauronic acid/ a fairly simple skincare routine day to day.

Recently I have been playing around with different colours and textures etc as I’ve yet to find my ‘go to’ look that’s easy yet effective. Today I stumbled upon this look and I quite like it!
I would appreciate your thoughts comments and advice on whether this is a cohesive look.
Thanks for your input and time

Products used:
MUA Lumi Tint
NYX micro brow pencil
Burburry earthy blush no 7 Light Glow
Vieve lip liner Tailored
Gently Gloss Bomb Oil Rose Amber
Natasha denona I need a cool palette

I have had a postal flyer and several app notifications for the upcoming Sephora UK sale. I read somewhere that some brands not usually eligible for discount or sale are included. Does anyone have any idea which brands this may be? Particularly interested in MAC, Tower28, Marc Jacobs. There's several others I had in mind, but I can't remember them now. Is fragrance included? I haven't actually bought during a sale before ... which is hilarious given the amount of orders I place 😳🤣

Can you please recommend concealers, setting powders, products for the above? I’m warm light- medium olive with golden undertones. My shade is NW28 (MAC), ginger (NARS) and medium sand (elf camo concealer).

Every single concealer I’ve tried creases, goes patchy, or transfers onto my spectacles- elf, Maybelline instant age rewind (the one with the powder puff), Maybelline fit me, L’Oréal (tried three different ones). Tried setting powder but not sure if I was even doing it correctly.

I’ve heard great things about glossier stretch balm concealer, which fits the natural look I want.

Please share any recommendations or tips you may have. Thank you so much!

Hi,

I have very dry lips and and am looking for some moisturising lip product recommendations. I prefer a natural pop of colour. I mostly wear tinted lip balms in berry that give me the “bitten lip” look but I’d like to expand my collection.

I’d like recommendations for everyday professional wear but also for going out, events, date nights… bonus points if they don’t transfer easily. Budget is drugstore to midrange.

I always start my base with The Ordinary PHA lip exfoliating serum, uriage lip balm and Vaseline rosy lips 10-30 mins before applying lip products.

I’ve used these before:

Nivea berry shine lipbalm- good
Baby lips lip balm- classic that won’t let you down
Fresh sugar tinted lip balms in petal and rose- beautiful shades by horrendous lip balms
L’Oréal colour riche satin lipsticks- 540, and three more shades I can’t remember lol- gorgeous
Maybelline New York Color Sensational Ultimatte Lipstick - More Sepia. Beautiful
Revlon super lustrous lipstick in rum raisin- stunning. I’d like to try raisin rage next
Nyx butter glosses in brownie and praline- beautiful shades but didn’t enjoy the glosses
Rimmel lip liners in nude and spice- these are my HOLY GRAIL

I’m interested in these- would love to hear your opinions and any shade recommendations

Lip balms and lipsticks:

Elf black cherry tinted lip balms
Maybelline lifter glaze lip balms. The ones in fig jam, berry glaze, açai glaze and latte crush look beautiful
L’Oréal Paris glow paradise lip balms
L’Oréal paradise glow lip balm in gloss
L’Oréal Paris infallible 24hr 2 step lipstick- toffee toujours looks delectable
NARS afterglow lip balms
MAC Macximal lipsticks, especially brick o la, velvet teddy, and cafe mocha
Revlon super lustrous lipstick in raisin rage
Laneige overnight lip mask- did not work. Stage followed by a heavy lather of Vaseline works best

Lip stains:

Elf glossy lipstick stains in berry queen and rose rizzin
Nyx IV dip lip stains in dripping in roses, bubblegum burst, hydra honey

Please share your opinions and any product recommendations you may have. Thank you for your time :)

Hello baddies,
I love makeup, whimsical fairy like and beautiful
I have been trying to find a eyeshadow that is similar to one of my favourite Barbie Movies “Barbie and the Magic of Pegasus” (if you haven’t seen it what are you doing!!)
The vibes were absolutely amazing, lavender shimmery clouds, soft ethereal pastels
Barbie wears a lavander sheer eyeshadow, which i’m trying to recreate but either i find purples too cool, and pigmented etc.
I recently have ordered the new Ariana Grande Prima palette as i’ve heard it’s a sheer lavander, but i wanted to ask you baddies for some help !
Here are some of her photos (i included the Cloud Queen as well as she wears similair shadows, She’s gorgeous💜)
I have light-medium olive neutral skin🥰🦄
Thank you!!!!💜💜💜

I currently use the collection incredibrow kit (just the darkest shade in the blond palette) and am looking for a single version of that shade. It's so perfect but seems like such a waste to not use the other 2 powders in the kit each time