So I had recently bought a PS4 slim 1TB from game loot after looking for days in offline stores and OLX
Console was very clean with no damage signs
UI felt laggy but i thought it was decade old console so expected and didn’t give it much thought
First game i played on this was RE4 demo
And after that i downloaded GTAV which suspiciously after downloading took 5 hours to boot for first time
I thought this is how PS4 first time booting time for GTA V might be
It worked with no lag or glitches even ps4 silent
But luckily i thought maybe i should download more games to test and put elden ring on download immediately
But as soon as it made it to phase 2 of download (approximately 40gb) console suddenly started making weird clicking sound and console started lagging and crashing
I thought it might be corrupted download but it’s HDD faulty
Gameloot response through gmail has been very late but atleast they accepted my console for warranty claim
I was being very patient but somehow they took 16 days (still not received yet) with NO info regarding what’s wrong or if they have fixed it yet
It took 2 days of spam mails for their response “we replaced your ps4 faulty HDD”
This gotta be unusual for HDD replacement for taking this long?
As they said it will only 4-5days
when i called them and made this clear to them that it just feels like you guys were wasting current warranty time period to me and going with temporary fix so it’s safe to expect that my main console warranty that has been out of my hand should be extended back?
They refused
I asked for Repair sheet or proof that the HDD you replaced on my console is true
They refused again
Idk if I’m unreasonable
But this is been such a anxious and stressing experience for me that i haven’t even informed my parents
As a 13 years old my parents were gifting me a phone instead i insisted for a ps4 or any hardware to play elden ring smoothly as I got addicted to this game from my friend’s ps5
pS4 seemed only option for my budget
So if anyone looking or planning to get a PS4 from gameloot
Don’t BUY FROM THEM