r/GoogleMaps • • 9h ago

Maps not loading route problem solved

I had a recurring problem for at least two years on two successive android phones: maps would work perfectly on WiFi and most of the time on mobile data. At times it would fail on data (map not loading, map loading but not loading a rout, “no internet service” although service was obviously available). Upon re-entering WiFi maps would work again and continue to work on data thereafter, but fail again at some time.
Apparent cause: I had set a large number of apps to “WiFi only” to save on my data plan. It seems that maps uses the app Google Play Services for access to the maps server and once established, access is good for a period of time. With Google Play Services set to WiFi only, it could obtain a handshake with the server and maps would work thereafter on data as long as the handshake was valid. Turning Google Play Services to “WiFi or mobile data” resolved the problem. (I am not a tech person, so this my not be technically precise)

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u/XxLogitech98xX 7h ago

I keep wifi only off on my phone. So maybe it was an issue if you had it on

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u/virkendi 5h ago

downloading some offline maps would probably help too