22/OCT Update: limited stock at stores (5 or less) maybe midnight maybe not. Soon as I get more information I will update again.

I’m genuinely the only one aside from my sl who does any work. I feel somewhat bad for my leader as i like him, though unfortunately i was sexually harassed on shift and he continued scheduling me to close alone and didn’t share with me an armed robbery that occurred at my store.

I feel even worse for the guests who are going to consistently get their products late or sold out from under them, bc our new asl doesn’t know how to do distro or check if things are preordered

Anyways, fuck you new asl :p enjoy the shitshow

So I started as a keyholder a few weeks ago and I am hoping for some advice.

Let me preface this with, I am not use to working retail. I worked for raven for 8 years working on various Activision IPs, mostly COD. Left in 2018 to work at epic on fortnite. Then my son was born special needs so I stepped away from AAA and have survived on indie projects ive been lucky to work on. But the industry is a mess right now. Its been a decade since I ran a game store and it wasnt corporate like this

Recently money got tight and I decided I needed to do something so gamestop it is. Overall I don't hate it. 3 of my coworkers are the really solid to work with and joke around with, genuinely cool people. the issues are the 4th coworker and the focus on numbers numbers numbers.

How do you deal with getting stuck with shifts with one of the laziest people you've ever met, and having to keep up with the online orders, distro, phone, customers. It seems like alot.

The other thing I want advice on is warranty pitching. I find selling warranty on controllers is really easy cause the fear of stick drift, but today for example I sold a new ps5 and they didnt even want to hear the word warranty. My pro membership numbers are fine, trade and preorders are fine. Its just warranty im struggling with. And noone gets warranty on the games. Please help cause I want more hours but I gotta get the numbers up.

(19M) GameStop used to be a job I loved. Even the “difficult” parts were still enjoyable, and it’s been my favorite job I’ve had so far. Now, I’m miserable. This is my third manager, and it is suffocating. Everyone they hire sucks, everyone who was good at the job quit, and I feel so alone. Everything has gotten overly focused on performance, and I don’t think it is fair to prioritize online orders over customers that are physically in the store needing help. I used to have great flexibility as a student, now, I have to sacrifice class attendance and my grades to make it to work. My last two stores and managers were never like this. Plus, the pay is awful.

Help a man out and convince me not to quit! 🙏

I ordered this ps5 and picked it up same morning but it still says “In Progress”. It’s been 11 days now and I would like to know if it shows the same on their end!? Will there be a 2nd charge or a refund? Or maybe they’re meant to stay like this?

My sl says that for keyholders, our bonus is based off of BOPS orders, but then when I bring up never getting anything he just says “blame your coworkers for letting BOPS orders sit”. But like to my knowledge we all get BOPS orders done within 5 minutes.

I’m still relatively new (as in a couple months) so I’m just curious.

I am a recently hired employee. I started on September 9th. I got told almost immediately by another employee "you've made a grave mistake" and I honestly should have taken that to heart and turned around right then and there.

I'm so unbelievably tired of metrics that are damn near impossible to meet for my tiny ass store being shoved down my throat by the SM's and DM. I got pulled into the back office by my SM the other day who proceeded to tell me that "this job needs to be your ONLY priority and nothing outside of this job matters". I'm a RK that was supposed to be part time working almost 40+ hours a week because I'm the only other employee there besides my manager with a damn key. I'm being burnt out on a level that I didn't think I'd ever get to and I'm sick to my stomach constantly with anxiety thinking about the next time I have to work a shift. But I can't quit until I find another job and I am desperate to do so.

This company does not care about you as a human being, only how many pros you should be getting. I will forever be telling people to avoid working for this company at all costs.

I ordered a ps2 controller on the 18th, and my order status still says “Ordered.” It hasn’t shipped yet, and I’m wondering if this is normal or if I should be concerned. Should I keep waiting

I work at the store, but I’ve barely been given any hours for the week the Zelda console comes out. I asked at my store if they could set one aside for me so I could just come in and pay for it on launch day, but I was told there was an official notice stating that only 20% of those consoles could be "reserved." Does anyone know if that’s true? I’m asking because I’m not the manager, and I’d like to know if this is actually the case or just a cheap excuse from my boss to avoid setting one aside for me.

By no means will I ever put on a Cape for GS. It would take alot to do so especially with the idiocy we've been enduring as of late. And I know the next statement is going to ruffle a few feathers.. sorry not sorry

But the one thing I smh at is people who come on here and complain about how much we get paid.. its a constant rant "Gamestop pays shit..blah blah blah" well no shit.. but lets be real We ALL interviewed some of us conduct interviews.. And in those interviews as an applicant atleast in one's ive done the question is asked "Do you have any questions?" I would think everyone here asked How much do we get paid.. and if you didnt ask that amount is in the Offer we get sent.. so In the end We Chose to take the amount we get Paid the pay wasnt a "Haha Gotcha Bitch" Surprise we allowed ourselves to be exploited for x amount.. so to me with all the other things out of our control I can say yeah that's a viable Rant continuing to cry about GS pay is kinda like.. thats a You Problem you agreed to that.

Jussayin

I thought this was for employees and previous employees to vent, not for us to continue to provide customers with answers. We don’t get paid enough to continue to work for free.

Ok, my last post got pulled bc it says it's being talked about a lot/ is a duplicate post. I scrolled through all the posts for the last week, and I don't see anyone discussing this, so delete me if I'm wrong or direct me to the correct post or something. Otherwise I'm assuming it's because my post included the P word.

What is everyone planning for Halloween Saturday? I've got the activity and coloring sheets printed out that they sent, I've got the packs they sent, and I'm gonna play music. I just want to try to make it really fun for kiddos and I'm not the most creative person, so I was hoping y'all had some fun ideas?

Today was my final day. Thank god. It's been such an up and down situation. My wonderful manager left about a month ago and it's been downhill since. Most of my other coworkers found other jobs or left altogether. It was down to me, one coworker, and a brand new manager who's never worked for gamestop before. I texted both my captain and DM that today was my last day but neither of them bothered to open the message. Oh well their loss for time to find someone to cover shifts. I celebrated by popping into best buy and managed to snag their single 30th knockout box left. I ended up pulling the classic charizard. A decent way to end off.

First day was august 25 ND my last day was Oct. 21st. within the three months I was there and only worked 25, each day was worst than the last. Awful management, rude coworkers, unreliable scheduling (I'm in school and have a second job) I thought I'd be ok consider I've been a seasonal three times now. but omg was I so incredibly wrong. so glad to be out and my job I have now is wayyyyyyy better. the pay and expectations especially!

So from my understanding dude got a second job, cool. Good for you so quit. He called in today and now I'm solo closing on my day off because my good coworker got very sick ON SHIFT. The shift he should have had coverage on. This is the 4th time he's just not come in in 10 days because he wanted to work a shift at his other job.My manager ok'd it but honestly dude stop fking inconviencing me and just fking quit.

Went into GameStop to buy a brand-new PS5, but the employee told me they only had pre-owned consoles available. The weird thing is that GameStop’s website showed new PS5s in stock at that exact location.
Has anyone else experienced this? Is GameStop’s online inventory just inaccurate, or is there another reason employees would say they only have pre-owned consoles when new ones are supposedly available?
Just genuinely curious what’s going on.

Are costumes allowed on Halloween? Provided we don’t wear a mask obviously

I had someone call asking if there was a campaign only disc because they weren't able to play online. I asked" this is a silly question but do you have an online subscription?"

They said no they don't have any kind of monthly subscription or yearly subscription or anything like that. I informed them that they would need that to play Call of Duty online, they accused me of being a liar because they can play fortnite online. I tried to explain to them that you don't need an online subscription to play fortnite they weren't hearing it.

Whenever I try to redeem my points I get this error? It was working like 1 week ago just fine. What's going on? Anyone else experiencing this?

bought a ps3 slim today everything works but the controller.... should i buy a controller myself online? and take a small loss? i already saw another guy before me ask for ps3 contollers in my store none in stock. or exchange for another ps3?

“I heard a rumor that-“

Based on what I’ve heard from some other store managers, Q4 will have Omnichannel on the scorecard weighing at 20%. If this turns out to be true, the quality of order fulfillment is going to drop. Gutted games sent, games missing original components like the case, items apart of large orders outright not being sent. GameStop needs to realize we are a retail store, theft happens. We shouldn’t be penalized if we can’t completely fulfill an order which would require us to cancel it.

Q4 sounds like it’s going to be so much fun. That’s not even mentioning the store closures after the holidays.

Thanks, GameStop. DL out.

Low effort post. I don't care. F this company. F it's metrics. F it's stupid and beyond realistic expectations for minimum wage employees. Get out while you can. I did and I'll never regret it.

They just turned our heat on, too. That shit gonna be extra crispy for a minute.