To make my home more resilient to power outages, I’m going to buy a portable battery. But I’m wondering whether the cable will still work during a widespread power cut? Does the Videotron hardware have a battery in the street? Thank you.

On my account i got a 2$ bonus+ a 1$ bonus, I don't know if it's one time use, permanent or you need to activate it everytime?

So I'm getting weird issues with Residential Internet in Montreal.

Things are SLOW pretty damn solid since a few days ago. It's intermittent, though. It crawls down for a bunch of hours, then it's fine for a few minutes, then goes back to snail service.

Right now I can't even connect to the Internet, I have to use my phone's hotspot.

It's been going on for days, now. Almost 2 weeks.

As title. Is it around middle of November?

Travelling to Mexico for 16 days. What’s the best package/add-on/solution? Non-fizz options welcome as well.

Mexico City - Oaxaca - San Cristobal - Cancun

Looking for any option which is non-airalo

I switched to Fizz Mobile from Virgin Plus about a week ago and am located in GTA. My experience compared to Virgin is mostly there is no noticeable difference. The signal says 5G most of the time. But cell signal is low, usually 2 bars and 1 bar today when I am working at the office but sitting beside a window.

Absolute horrendous speed this weekend. Cant use data for anything

10ms less ping on a different server but forgot to screenshot

I bought a data plan because I would constantly go over my allotted data on my mobile but the speeds are so incredibly slow it’s hard to even load basic webpages

Salut!

Je me suis fait coupé les RCS aujourd'hui comme plusieurs d'entre-vous déjà. J'aimerais savoir si certains on réussi à se faire réactiver les RCS sans avoir les messages textes illimités dans leur forfait. J'ai tenté ma chance avec le chat Fizz, mais sans succès. J'ai demandé à ce qu'il escalade la situation plus haut et j'ai reçu un courriel ensuite que je vous mets en photo.

Merci!

I’m looking at possibly getting Fizz, now that there is wifi calling available.

Just wondering about outside of Canada/US, has anyone tried their packages? Seems like the prices are reasonable if I needed it once every 3-5 years of traveling abroad.

I’m assuming it lets you keep your numbers and use SMS 2FA, etc. with the add-ons?

Or any issues/concerns with that?

I’m staying away from Public Mobile because it does not have wifi calling and does not seem to have any foreign calling add-ons, but Fizz seems to cover that better.

Still not working. They sent an email telling me ticket was resolved, and I restarted my cell like the instructions stated. It's worse than ever now. Either i have full bars but shows no mobile network, then no bars then emergency calls only and it cycles like that almost every 5 min. I've chatted with fizz 3x. They opened another ticket. Don't get this. Never had issues before. I have all my subscriptions with then for my family also and at the point that I Wana leave. I'm a nurse and have special needs kids and no one can get through to me. And why is my original post locked and I cannot reply??

Saw some thread saying union station has them and one at 777 Bay Street. Anyone knows if they still exist?

**Looks like they killed the deal** maybe Black Friday deal went up earlier than expected. Congrats to those who got it.

Somebody is finally heating up going into Black Friday.

https://fizz.ca/en/mobile?CVRG=108&DATA=12038&PLAN=3&SMS=223&VOICE=90&WIZARD=mobile&NETWORK=5G

Edit: Solved the issue. Thanks for everyone's help.

RCS isn't working. Says to verify, already was previously, and just sits on connecting.

Go to fizz, start chat, nothing happens... loads back to the top of the page and no chat. Same on webpage and mobile.

Need RCS for work group chat, doesn't work. Try to contact support, doesn't work.

How do I contact support to get this fixed??

Thanks in advance.

The discovery price is back in Ontario, with 25% off for 24 months.

Fizz retired it

As discussed in a previous post, I saw the Discovery price deal this morning which seemed to be on only for a few hours. The onboarding is as follows:

SELECT YOUR PLAN - confirm location - select SIM option - CONFIRM "Your mobile plan" - order SIM card (physical SIM) - Create account - add cc and pay

The entire onboarding "Your mobile plan" posted for me was $21.75 for 35GB for 24 months, the additional discount I assumed was for the SIM cost reimbursement which is $16.95 all in.

So I place the order... then i notice I'm only charged for the SIM card, and there is no phone plan associated with my account!

Couldn't believe it, went back to try and order with eSIM option, but it wouldn't offer the same plan. Fizz is basically like "We got you in, here's our regular offerings sucker". In hindsight I wish I tried eSIM first.

Chatting with customer service was no help, they duct questions, I offered to return SIM to sender but they wouldn't reimburse cost of the SIM. When I asked for link or fine print that states signing up for a plan is not really signing up for a plan, they couldn't provide any documentation. ( I highlighted their key response above.)

Long story short. I'm out 17 bucks and stuck with a SIM I have no plan to use. Clearly Fizz has been on this shady practice for a while, found this post from a few years ago.

Now have to remove cc because apparently that's the only way to delete your Fizz account. Will be disputing charge with bank, and I encourage anyone with the same experience to report Fizz to CCTS

This Samsung Galaxy s20 user is trouble making calls

Would just like to share my experience. I decided to upgrade my old s21 in order to be able to take advantage of WiFi calling. I opted for a refurbished s24 FE and payed an extra $50 for one in "perfect" condition, with a $150 discount through Fizz. The phone arrived within a week right to my door in a well packaged box, and literally looks and feels brand new. Battery life is also great.

Was also able to get WiFi calling to work the other day after upgrading my software. Very pleased with the whole experience, it was extremely easy and stress free and having the option to pay with Affirm into split payments with 0% interest is also great. Would recommend it to anyone who is on the fence like I was

I'm trying to buy add-ons like the 3$ mins or 10$ mins but the "confirm order" button is not working.

Pls help. I'm in really need of calls at the moment.