r/DollarTree • • 3h ago

Associate Questions Do I need to return my name tag?

0 Upvotes

My last day of work was supposed to be on the 25th, for some reason they kept me on the schedule for the rest of the week despite me being unable to attend due to my new job. I wrote all of this down in a resignation letter. I know I'm kind of being annoying by not calling them about it after I realized but I'm just kind of done with the place.

Do I need to give them back my name tag, I was thinking of just taking off the stickers and mailing it back but I don't know if they need it back or not.


r/DollarTree • • 14h ago

Management Disscussion Need to improve

1 Upvotes

Hell everyone. I’m a merch managing struggling at a store with too much freight and not enough hours, which is most of us I assume. I’m looking for help improving at the job itself tho such as planning, stocking, teaching, and creating end caps. I want to be the best I can possibly be before I give up hope. All help and/or advice is welcome. Thanks


r/DollarTree • • 20h ago

Rant/Vent I feel like my life is worthless after losing my job at Dollar Tree.

16 Upvotes

I don't know what to post this under, but I started thinking this after purchasing a pack of Double A batteries recently. Naturally, it got me thinking and maybe I wouldn't have felt this way if I had kept my job at the Dollar Tree that I worked at.

For clarification, I'm on the autism spectrum (I have been ever since I was 13 or 14) and I was first hired for my job at Dollar Tree back in fall of 2020 after I was let go from my previous job at Goodwill because of the pandemic. I basically worked there for five years, but there were a few hiccups, the main one being in the summer of 2021. Basically, I was working on a U-Boat when I heard a customer yelling at one of my co-workers in the next aisle. I went over and asked what the problem was and both my co-worker and the customer told me what was going on. It turns out my co-worker asked the customer (who was black, by the way. And furthermore, I'm black, so it has nothing to do with race) if he needed any assistance and the customer went off on him because he believed it was racial profiling. After hearing both sides, I realized what was going on and told the customer that my co-worker was doing his job and asking if he needed assistance, after which the man stormed out of the store.

You'd think that would be the end of that, but no. A few hours later, the man came back into the store holding a Marshall's bag and gestured towards me. He then started yelling at me and shaking the Marshall's bag in my face, and all because I told him that my co-worker was just asking if he needed any assistance. He then ran out of the store, leaving me there scared and upset to the point that I started crying and my supervisor at the time let me go to the backroom in order to calm down.

Now here's something else, when I first started working at Dollar Tree, I had a dream to become a YouTuber, however I feel like I wasn't as good as every other YouTuber out there, so I constantly went over different countdowns and such to make sure they were absolutely perfect (I'm was sort of a perfectionist - I've gotten over it, so to speak, and I did this before I got the job at Dollar Tree), so I was going over and perfecting a few countdowns when the incident between the customer and my co-worker happened. The customer was banned from the store after that and I basically said I was fine, but as it turned out it affected me worse than I thought. For a while, I treated customers with hostility, but afterwards (largely because I didn't want to lose my job), and I reacted with fear, constantly apologizing for being myself because I believed after the incident with that customer, I believed that following my dream of being a YouTuber and being myself was letting the customers down as long as I was working there.

Of course, as time went on and while those that were my supervisors said that I was a hard worker, my hours were slowly getting cut; to the point that I was lucky to get a day of work either every week or at the most every month. This went until last June, when I clocked into work that day, I got the notified by corporate that I was terminated from my job. Granted, as of recently, I have my own small YouTube channel (a channel I greatly enjoy making) and I started posting a fanfiction on AO3, but things are not doing so well financially and I recently feel useless, like maybe my life is not worth anything because I'm not dedicating my entire life to the Dollar Tree brand.

I'm sorry that this post is so long, but I couldn't help feeling worthless because of this. And all of this is because I needed Double A batteries.


r/DollarTree • • 20h ago

Associate Questions I need a few questions answered

7 Upvotes

So I work as a cashier despite applying to be a stocker and the first day I’ve worked at the cashier I was supposedly “under” the requirement and after my manager recounted everything I was fine and then came my second day I did my job and at the end of my shift my manager at the time was counting the till and somehow I was still “under” despite giving the right change and making sure to recount the money before handing it back to the customer and still was found short? I just want your guys opinions on why this is happening


r/DollarTree • • 20h ago

Associate Questions What does ASR acronym stand for?

3 Upvotes

I am in my 18th year with this company. I have worked in operations for 14+ years and in store development for the past 3. I got a question from a store associate yesterday that baffled me after I asked if I could take a minute of his time to print out an ASR. "What does ASR stand for?", he asked. I had no answer. We refer to the store planograms as ASR's but I have never been told what ASR stands for. Google tells me that ASR in the context of DT is "Automatic System Replenishment", however, this is in reference to an automated inventory process. Do we just refer to the planograms as ASR's because they are a function of this system or is there a more specific definition to the acronym? Inquiring minds would like to know.


r/DollarTree • • 21h ago

Associate Discussions Just got hired as a Customer Service Associate I. Any advice or tips for a new employee?

3 Upvotes

Sorry if this post is kinda off but this is my first post in this subreddit. Hey y’all! I just officially got hired at Dollar Tree as a Customer Service Associate I. Last weekend I had to do my iLearn online training. I start this week on Thursday and I had to finish rest of my training and I talk to the store manager to get my schedule officially so I can start working. Any advice for first-time cashier or customer service associate? (This is my first job, by the way and I want to do well at my job and do well at it.)


r/DollarTree • • 21h ago

Customer Questions Have you seen either of these in store recently? :( I’ve been searching for a year 💔 with no luck or updates online

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2 Upvotes

r/DollarTree • • 22h ago

Management Disscussion Sm says he is scheduling everyone Thanksgiving and whoever calls out will be wrote up.

16 Upvotes

I make the schedule at my store but I still have to go by some things he says even though he is useless. I was planning to do a 7:30-12:30 cashier and manager. I have people for both and a 12:30-5 manager and cashier. I have a manager just not cashier yet. He instead says everyone has to work that day.


r/DollarTree • • 1d ago

Management Questions quick question

1 Upvotes

i been at dollar tree a year , they ask me did i want to be a seasonal assistant manager . what y’all think i should do ?? how is it ?


r/DollarTree • • 1d ago

Management Questions PTO

0 Upvotes

I’m full time merch for about 6 months now. When do I start accumulating PTO? I accumulate sick time only at the moment.


r/DollarTree • • 1d ago

Associate Questions Starting in a few weeks

1 Upvotes

Hello guys, my name is Knife Reach and I’ve just been hired for Dollar Tree as a second job. Is there anything I should know/expect going in? I know my store’s uniform is black tee/polo, and then khaki/black/dark blue pants. I’m excited to start and am asking for advice as a new cashier!


r/DollarTree • • 1d ago

Management Questions Title: Family Dollar ASM — Help With Pickups and Declares

1 Upvotes

I’m a new ASM at Family Dollar and need help understanding pickups, declares, loans, and closing procedures on our older F-key register system.
Could someone explain when to do each, and how to avoid shortages or overages?
Thank you!


r/DollarTree • • 1d ago

Look what I did! Frozen Section

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168 Upvotes

I work for Dollar Tree & was recently put in charge of our frozen section we were actually number one in our district for frozen sales this week, what are your thoughts on my work?


r/DollarTree • • 1d ago

Associate Discussions Do They Even Care? 😩

14 Upvotes

I am injured from an accident and have been out of work (just not scheduled) for a few days but I go back tomorrow. Let my SM know I was still recovering and she was kinda irritated because I told her I didn't think I would be able to perform my job duties but would try my best. It kinda hurts me that the attitude I'm getting like I'm expected to risk my health because of short staff? Incredible 🥺😞


r/DollarTree • • 1d ago

Management Questions The difference between full-time and part-time ASM.

4 Upvotes

Ive been asm for over 2 years. I was/am part-time until about 8 months ago. With manager on leave and 2 merchandise managers gone, i was 1 of 2 managers regularly running the store, working 40ish hours a week. Since then i have been working at least 35 plus hours. Recently about 2 months ago i was told i am full time asm, that was when they hired a family member of someone with no experience, to be merchandise manager instead of me to replace them.

When applying for benefits I found that I am still part-time TEMPORARY asm. So before I lose my sh.... I want to find out.

Is there any difference between fulltime and parttime asm? Other than a few more hours. Is the job code the same and is the pay the same? I do everything for the store AND other stores.

I dont want to be confrontational, but watching a complete new hire run the warehouse with no dollar tree knowledge while ive been sacrificing, fixing mistakes, etc while still being parttime temporary is frustrating.

There is much more to this, but I don't want to vent until I find out if I'm being lied to or not. If I'm getting the same as the other new part time assistant, when I should be full-time, i need to know that first.

I can't trust proper channels. After all, most of what I learned as manager came from searching the computer, looking through email, reading whats left on the desk, or asking others, etc

I'm in California btw


r/DollarTree • • 1d ago

Management Questions Boss not doing things, getting upset when I remind them

5 Upvotes

I have a SM who is extremely forgetful (at least I’m hoping it’s that, and it’s not outright malicious) and does not follow through on the majority of things they agree to.

Last week I had to remind my boss SIX times to put sick pay in for a day I was out. Each time she promised to do it that night/right after I left etc. I’d check the next day and it was never added in. Literally last night was the last time I reminded them, only to be told “girl chill I got you”. I checked when I came in today, it was never submitted. This is the third time she’s done this with sick pay. Now payroll has been submitted and it’s not going to end up on my paycheck.

It’s been this, it’s been forgetting to submit peoples PTO (a coworker almost lost their apartment), it’s been forgetting to check the vacation calendar hanging DIRECTLY IN FRONT OF HER. It’s completely forgetting to schedule an opener or closer.

Here’s my issue: when I spot these things and point them out she gets a chip on shoulder in a “I got it I know what I’m doing” type of way, but she doesn’t. When I point out a scheduling error she insists it’s fine and she has a plan etc and then on the day of she’s like “why is no one here right now??” It’s driving me nuts. She also has NEVER correctly adjusted mine (or anyone I’ve talked to) punches correctly. So my late night bank runs? Fully undocumented and unpaid for.

Do I:

keep hounding her about things like this despite her getting annoyed

Report it to DM (likely to get excuses and clap backs)

Report to integrity matters

Simply ignore it and hope it resolves itself


r/DollarTree • • 1d ago

Management Disscussion I need an input from a SM.

4 Upvotes

So my store manager will not let me set Christmas candy until November 1st because he said we are supposed to fill the empty space in seasonal with regular candy is that true? He said that is what dollar tree wants. I do not listen to him because of how worthless he is. He only gives orders but doesn't stock. Also the other day he tried to write me up for an I learn that wasn't even due yet. Can he do that? There were still others in the store who had not did theirs yet. I am the only one doing seasonal and Christmas is proving to be too much. I have to close Saturday but I would have to stay until midnight just to packaway the Halloween. Then open Sunday at 5 to set Christmas side A, and finish setting seasonal and seasonal candy. My SM won't packaway anything and he won't close Saturday. Also My store has 3 managers. Me full time OPS, 1 part time OPS, and SM. I pull 45 hours each week. I thought we werent allowed to do overtime if we had a SM, but he is approving it.


r/DollarTree • • 2d ago

Rant/Vent its so hot in seasonal the candles are melting 😭

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54 Upvotes

im the only person who does seasonal and i am always complaining about the heat and getting nauseous because of how hot it is. i keep getting told im overreacting 🫠

its in front of a big window facing the sun + regular dollar tree constant heat


r/DollarTree • • 2d ago

Management Disscussion About vendors and vendor management

3 Upvotes

This is mainly about the different soda vendors. I come from Target Receiving and know the answers for that scale, but need some clarity that my store level mamagers can't seem to answer.

How often do vendors visit different sized stores?

Do you guys ever have merchandisers working product to the shelves and coolers?

Do sales and execution executives ever visit or contact the stores?

Who actually owns the branded coolers in the stores?

How much backstock space do you guys give the soda vendors?

Have you ever denied a delivery over refusal on the vendors part to take back credits?

Who actually takes ownership of vendor management at your store?

Having an issue at my store where vendor product is having to be worked by cashiers and stockers using up the very tiny payroll we have on products and spaces we shouldn't necessarily own. And of course, the cashiers and stockers aren't actually knowledgeable about which products come from which distributors, so we have different products kinda scattered. Just want to know in which direction to escalate.

We're a medium sized store, and I have yet to see a single merchandiser in the store. I've spotted the KDP salesman once two weeks ago, but is that really all we get? If so, why do we bother with their branded coolers at all and not just have more snack zone coolers that we can set to our own flow guides and stock in ways that make sense to us?


r/DollarTree • • 2d ago

Associate Discussions Christmas Boats are waiting Impatiently

6 Upvotes

Man every single area we could possibly set up for Christmas we have already done but I got 4 boats waiting in the Harbor for fucking Halloween to move out and offer up their homes!

The awesome fallback is that when we run out of Halloween candy (and we will) they can buy the Christmas candy for the Trick or Treaters.

Our DM is the type that says "If it comes in the store and you can sell it, then do it!" So We Do!

Good chat! Y'all have a wonderful day! 👍🏼😎


r/DollarTree • • 2d ago

Customer Disscussions Castor oil and belly patches

2 Upvotes

Has anyone seen the castor oil and belly patches in the San Gabriel valley?


r/DollarTree • • 2d ago

Associate Questions Ice

14 Upvotes

At my store we have an ice freezer, but I have never seen it filled with ice and neither has my managers (we are a relatively new store) does dollar tree actually sell ice?? Why would it be on 24/7 if its never stocked???


r/DollarTree • • 2d ago

Customer Disscussions Intentional short staffing

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37 Upvotes

r/DollarTree • • 2d ago

Rant/Vent Today I legit told manager I think I hate this place with a passion

32 Upvotes

So besides the typical annoying customers we get (if you work here, at FD or DG you know the types.) today made me literally go what the fuck. Both happened in the span of 20mins of each other too. First one I can't fault the kid, but his mom. The kid pooped his pants and she decided to air him out with customers all around at my register, then 15 mins in walks one of resident tweakers...he comes in asked for LDs and then proceeded to shit his pants while acting like he wasn't, he then threw something on the floor while still farting/defecating himself and bent over so all I saw was the back of his pants get wet and brown.. LUCKY ENOUGH ONLY A LITTLE SPILLED DOWN HIS LEG BEFORE HE GOT OUT THE STORE. So it was a quick mop and spray down but still ..what the fuck. Like what are the odds of getting that back to back with people with no shame or decency for the people around them.

I couldn't even say anything to the dude which is a first for me being Puerto Rican and from Jersey, usually some part of me would have something to say. I didn't even want to tell him to GTFO my store, I just could only take 4 steps back and stare in disbelief. We really don't get paid enough for this


r/DollarTree • • 2d ago

Look what I did! Cool and cute Lego Botanical knockoff at Dollar Tree. I even got the vase and foam for it from the opposing aisle. Not bad for $25!

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18 Upvotes