r/ConsumerAdvice • • 9h ago

Anyone tried GlassesShop? Are the prices worth it?

6 Upvotes

My prescription seems to change almost every year, which means I have to get new glasses pretty often. It adds up quickly, and I'd rather not spend $200 or more on prescription glasses every single year if I can avoid it. I came across GlassesShop while searching for more affordable options. The prices look great, but I've come across mixed reviews, so I'm a little hesitant to order. I'm wondering if the quality is decent for the price or if there's a downside to buying from them. I'd love to save some money, but I also don't want to end up with glasses that are uncomfortable or that I can't see properly through.


r/ConsumerAdvice • • 15m left

Household Flipkart customer service

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• Upvotes

Waiting for 1 week for geyser installation...no response from Flipkart. Don't know when the installation will take place.


r/ConsumerAdvice • • 3h ago

AMEVISTA - predatory online glasses company

0 Upvotes

WARNING: Do not buy prescription glasses from Amevista.
Amevista’s return practices for prescription glasses are predatory and insanely difficult.

TLDR- (too long didn’t read/abstract)
I spent $400usd (CHF 334.76) on prescription glasses I cannot wear. After nearly three months of back-and-forth, Amevista acknowledged the frame problem, and it not being my fault, but still provided no meaningful resolution or refund. As of October 28, I have received CHF 0 back.

I ordered my glasses on August 6. After nearly three months of emails, photographs, professional adjustments and laboratory review, I am left with $400 glasses that I cannot wear and $0 refunded.

Details:
The lenses and frame caused severe pressure, pain, bruising, redness and sores on my nose. I had them professionally adjusted multiple times, but they remained unbearable.

Amevista reviewed my photos and its own team acknowledged that the frame were unwearable, and that no further adjustments would work.

Amevista also admitted that this problem could not have been identified before purchase.

Despite that, Amevista refused to provide a resolution. Its normal policy excludes prescription glasses from returns, and after weeks of back-and-forth, it offered to refund only the ~$200 frame. I accepted, despite losing the ~$200 cost of the prescription lenses, and paying the return shipping and adjustment costs myself.

After acknowledging that the glasses were not wearable, but finally having some resolution. Last minute, Amevista then added another condition.

Amevista still found a technical excuse not to honor even its partial-refund offer.

I spent almost $400 (334.76chf) on glasses I cannot wear and received nothing back. If I had known how predatory and unfair Amevista’s return practices were, I would never have ordered from them.

Do not buy prescription glasses from Amevista. Even when the company acknowledges that the glasses cannot be worn, it may use any available technicality to avoid refunding you.


r/ConsumerAdvice • • 3h ago

Flo Mattress has kept my refund pending for a month — terrible customer service

1 Upvotes

I ordered two mattresses from Flo Mattress, and the experience has been absolutely pathetic. They sent the wrong size and the quality was poor. I requested a refund, and it has now been over a month with no refund.

The worst part is their customer service. I’ve had to call repeatedly, only to be told that the refund will be processed in five days. Those promises have been completely useless. One customer care executive even cut the call mid-conversation, and the manager who promised to initiate my refund has now stopped answering calls.

How difficult is it to return a customer’s money for a product that wasn’t delivered as expected? I shouldn’t have to spend weeks chasing a company for my own money.

My advice: avoid Flo Mattress. I would strongly recommend not buying from them. The way they handle refunds and customer complaints is unacceptable.

Has anyone else faced similar refund issues with Flo Mattress? How did you get your money back?


r/ConsumerAdvice • • 3h ago

[US] Fiverr refund dispute — seller refuses cancellation, and order auto-completes on October 30. What can I do?

1 Upvotes

I'm looking for advice from people familiar with Fiverr's refund and dispute process.

I believe I've been scammed. The seller has refused my cancellation request, and my order is scheduled to be automatically marked as completed on October 30.

I've already contacted Fiverr Support and submitted a detailed explanation with screenshots and evidence, but I'm worried they won't review my case before the deadline.

I know there's an option to extend the buyer's review period by five days. Should I use it while waiting for Support, or could it affect my refund request?

If the order is automatically completed before Support responds, can I still get a refund? Has anyone successfully obtained a refund in similar circumstances?

I'm looking for advice from people who have actually dealt with Fiverr disputes. Any help would be appreciated.


r/ConsumerAdvice • • 5h ago

Smartphones Wildflower cases CS sucks it made me join Reddit

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0 Upvotes

I bought the Sandy Liang collab case 18 pro, and they sent me completely the wrong model - clearly the camera cut-out is different.

When I asked for a refund, they offered me $10 lmao. (it was $48)

When I told them it doesn’t even fit and I literally cannot use it, they bumped it to $20 💀

Is their customer service always this terrible? It took them 10 whole days just to reply to my email.


r/ConsumerAdvice • • 5h ago

Household Buying an adjustable pillow? Check what 'adjustable' actually involves.

1 Upvotes

Disclosure: I represent DormaNova, a pillow brand. No product links or recommendations here.

Two pillows can both say 'adjustable' and still be quite different to live with. One might let you remove whole inserts; another might ask you to unzip an inner liner and take out handfuls of loose filling.

Before choosing, I'd look at the actual adjustment instructions. Can you make small changes, or only remove a whole layer? Where will you store anything you take out? Is replacement filling available, and what does it cost? If the cover is washable, does that instruction also apply to the inner pillow, or only the cover?

Neither approach is automatically better. Being able to change the fill is only useful if you're comfortable doing the work and keeping the spare material.

For anyone who owns an adjustable pillow: did you set it once and leave it, or do you still change it? What part of the upkeep would you want another shopper to know?


r/ConsumerAdvice • • 6h ago

Indane gas delivery guy misbehaviour

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1 Upvotes

r/ConsumerAdvice • • 6h ago

Title: Wabi Sabi not responding to my exchange/return request — has anyone faced the same issue?

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1 Upvotes

r/ConsumerAdvice • • 6h ago

Order ID: 26101917513741.

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1 Upvotes

r/ConsumerAdvice • • 7h ago

Flipkart trust shield is scam, they keep delaying it until the shield period ends

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1 Upvotes

r/ConsumerAdvice • • 8h ago

Extreme frustration with Internet companies

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1 Upvotes

r/ConsumerAdvice • • 8h ago

Gold winner Sunflower oil Weight difference

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1 Upvotes

r/ConsumerAdvice • • 12h ago

Can anyone tell where i can escalate Satvic Movement Refund issue. I cancelled my membership however still money got debited. I contacted them via their Help section submitting the complaint however after 2 days they are asking to contact via Watsapp, where as well there is no response.

1 Upvotes

r/ConsumerAdvice • • 13h ago

I love Dooney & Bourke bags, but their customer service is honestly embarrassing.

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1 Upvotes

r/ConsumerAdvice • • 1d ago

Advice Why is choosing glasses online soo hard

5 Upvotes

I have been looking at glasses online because I need a new pair and somehow this has left me sooo confused. Like its been one or two weeks that I have been on it and still cantt decide. I have saved frames on frmoo that look good in the pictures but I keep wondering if they will suit my face or if the website lighting is doing all the work. One minute I am looking at thin gold frames then the next I'm considering chunky tortoiseshell ones that look like they belong to a completely different person.

How do you guys choose frames online? Do you stick to shapes you already know suit you, check the measurements of your current glasses or anything else that would help me decide? And which brand i should go for?


r/ConsumerAdvice • • 17h ago

Laptops macbook neo or air

1 Upvotes

hi all I have a dilemma. i’m in need of a new macbook. i’m not a student so this will be for casual daily use, do I buy the macbook neo now or should I wait until black friday (UK). is it worth investing in a macbook air as i’ve heard the macbook neo has the same RAM as the iphone. I would like the macbook to last me a good 5 years so just need some advice on whether I should get the neo or macbook air and whether I should buy it now or wait until black friday? i’d like the latest edition as well.


r/ConsumerAdvice • • 19h ago

Camper shoes - do not order online, discounts taken out when clicking on "payment"

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1 Upvotes

r/ConsumerAdvice • • 19h ago

Household Amazon can’t repair the item and cant issue refund

0 Upvotes

I bought a Philips coffee machine from Amazon, but after a short time, it stopped working. I contacted Amazon Customer Service, and they told me to send it in for repair.
After waiting for a month, I was informed that the machine could not be repaired and that they could not send me a replacement because the item was no longer available. They told me that they would issue a full refund, and I received an email confirming that the refund had been issued.
However, just one hour later, I received another email from Amazon’s Account Protection Services stating that my refund could not be processed until they heard back from me. They also informed me that my Amazon.de account had been restricted from making non-digital purchases following a review of my account activity.
I have already submitted several appeals and contacted Customer Service multiple times, but they are unable to help me because their access is limited and only the specialist department can resolve this issue.
Has anyone experienced a similar situation? Is there any way to contact the specialist department directly? I have also emailed three different addresses I found online, but I have not received a response from any of them.
I would really appreciate any advice or suggestions. Thank you!


r/ConsumerAdvice • • 21h ago

Title: Why is an instant bank discount being deducted from my refund?

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1 Upvotes

r/ConsumerAdvice • • 21h ago

[Flipkart] Ordered refund, but they secretly changed it to replacement without my consent! Help/Advice needed.

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1 Upvotes

r/ConsumerAdvice • • 21h ago

[Flipkart] Ordered refund, but they secretly changed it to replacement without my consent! Help/Advice needed.

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1 Upvotes

r/ConsumerAdvice • • 22h ago

[ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/ConsumerAdvice • • 22h ago

Soufeel 3-D custom viewfinder

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1 Upvotes

r/ConsumerAdvice • • 22h ago

Flipkart handling charges ₹60 for ₹250 product

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1 Upvotes