I own a condo unit in Ontario and I’m looking for advice on a parking dispute that has dragged on for months.
The situation: My car (a 2026 vehicle) is parked in my assigned spot. The spot next to mine is assigned to another unit under the condo declaration, but it’s being used by a resident (tenant) from a different unit. That resident keeps hitting their door against my car, leaving several dents on both passenger-side panels. I paid to repair the damage, and there is now new damage on the same side.
I've tried the following so far:
Feb 2026: Spoke to the resident directly and was met with hostility. Her child basically attacked me.
Went to the previous superintendent, who couldn’t help.
Contacted the new property manager, who kept saying he was “working with the Board” but nothing happened.
July 2026: Raised it at the AGM. The Board’s lawyer said the resident would be moved since it isn’t their assigned spot. That never happened.
After months of follow-ups, a Board member (who owns the unit the spot is assigned to) told me the Board had decided to swap the resident into the spot he currently uses, and he’d return to his own. Weeks later, nothing changed. He then told me the resident refused to move for "personal family reasons".
Other context: Another neighbour told me they’ve dealt with the same problem for years, and the previous owners of my unit say their car was damaged by the same resident.
My questions:
Can the Board or management enforce use of assigned spots, and what leverage do I have if they won’t?
Would the Condominium Authority Tribunal (CAT) be a realistic route, or is this more of a Small Claims or Superior Court matter?
Can I recover repair costs, and from whom: the resident, the corporation, or both?
Does the resident’s stated personal reason change the Board’s obligations (the resident's child is on the autism spectrum), and how would that interact with my rights as an owner?
Does the history of similar complaints from other residents strengthen my case?
I have photos, repair receipts, and a paper trail of emails. Thanks in advance!